Lets be #BrilliantTogether
We areseekinga highly motivated and technically proficient professional to join our teaminApplication Management Support. This role is pivotal inmaintainingandfosteringthereliabilityhealth performance and continuity of business-critical applications across Windows and Linux environmentswithincloud and on-prem role fosters innovation throughAgile development practices and supports both on-premises and cloud-based environments ensuring 24/7 service many and varied responsibilities thesuccessfulcandidate will belargelyresponsible forapplicationand release packagingapplicationdeploymentsobservability and monitoring processeschangeincidentandproblemmanagementandfor providinga high level ofcomprehensivetechnical support with a primary focus on theIndex BusinessUnitwhichisrunning mission critical applications withintheGoogleCloud Platform (GCP)environment.
Additionally this position involves managing applications deployed viaMicrosoft IntuneandSCCM ensuring seamless operation across both DevOps tooling such as GitHubDocker JenkinsAnsibleTerraform and toserver and storage system management issue resolution patching andtheoverseeingofinstallations upgrades and migrations.
Responsibilities
Monitor system alerts manage incidents and lead resolution efforts for major issues.
Provide Level 2/3 technical support across Windows Linux and macOS environments.
Perform root cause analysis implement fixes and coordinate maintenance and outages.
Manage application packaging deployment and compliance using Intune and SCCM.
Administer systems and infrastructure including Windows Server VMware and cloud platforms (AWS Azure GCP).
Ensure high availability of systems execute patching upgrades and disaster recovery testing.
Develop and maintain scripts (PowerShell batch) for automation and operational efficiency.
Collaborate with global teams manage tickets via Jira/ServiceNow and participate in on-call rotations.
Support SDLC processes including testing deployment and production environment support.
Maintain documentation communicate effectively with stakeholders and lead onboarding/integration initiatives.
Requirements
Proven experience in DevOps Application Support or System Administration.
Strong proficiency in both Linux and Windows platforms.
Hands-on scripting skills in Bash PowerShell and/or Python.
Solid problem-solving and troubleshooting capabilities.
Ability to manage system and software configurations and resolve environment issues.
This role may occasionally require weekend work to support critical operations and ensure service continuity
Please note that due to the holiday period we will respond to applications in early January.
#LI-AV1 #STOXX #IT
What You Can Expect from Us
At ISS STOXX our people are our driving force. We are committed to building a culture that values diverse skills perspectives and experiences. We hire the best talent in our industry and empower them with the resources support and opportunities to growprofessionally and personally.
Together we foster an environment that fuels creativity drives innovation and shapes our future success.
Lets empower collaborate and inspire.
Lets be #BrilliantTogether.
About ISS STOXX
ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985 we offer top-notch benchmark and custom indices globally helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance sustainability cyber risk and fund intelligence. Majority-owned by Deutsche Börse Group ISS STOXX has over 3400 professionals in 33 locations worldwide serving around 6400 clients including institutional investors and companies focused on ESG cyber and governance risk. Clients trust our expertise to make informed decisions for their stakeholders benefit.
Institutional Shareholder Services (ISS) is committed to fostering cultivating and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race color ethnicity creed religion sex age height weight citizenship status national origin social origin sexual orientation gender identity or gender expression pregnancy status marital status familial status mental or physical disability veteran status military service or status genetic information or any other characteristic protected by law (referred to as protected status). All activities including but not limited to recruiting and hiring recruitment advertising promotions performance appraisals training job assignments compensation demotions transfers terminations (including layoffs) benefits and other terms conditions and privileges of employment are and will be administered on a non-discriminatory basis consistent with all applicable federal state and local requirements.
Required Experience:
IC
Institutional Shareholder Services is the world’s leading provider of corporate governance and responsible investment solutions.