911 Communications Officer Open House & Hiring Event
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Job Location:
Gwinnett County, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Class Summary
PLEASE JOIN US AT OUR UPCOMING GWINNETT COUNTY COMMUNICATIONS OFFICER OPEN HOUSE & HIRING EVENT FOR A BEHIND-THE-SCENES LOOK AT EMERGENCY DISPATCH!
WHEN
Saturday January 31 2026
8:00 am - 4:00 pm
WHERE
Gwinnett County Police Annex
800 Hi Hope Road Lawrenceville GA 30045
APPOINTMENT ONLY
Space is limited for this event and attendance will be offered by appointment only. To secure a preferred time interested individuals should promptly submit their application online and return the Background Investigation Booklet. Appointments will be scheduled at 8:00 am and 12:00 pm.The Communications Officer Open House and Hiring Event offers a behind-the-scenes look at a fast-paced meaningful career supporting law enforcement fire and EMS response. This is a special opportunity to get a unique inside look at one of the most critical roles in public safety. Attendees will tour the 911 Center meet experienced dispatchers and supervisors and see how emergency calls are handled in real time all while completing Phase I of the hiring process.
Participants will have the opportunity to:- Learn about training schedules and career advancement
- Speak directly with current Communications Officers about their experiences
- Complete the CritiCall skills assessment for Communications Officers
- Observe live 911 operations and job-shadow Communications Officers
- Participate in an oral panel interview
APPLICATION AND HIRING PROCESSThe Communications Division is responsible for answering both emergency and non-emergency calls for service. Communications Officers provide a vital service to the community by contributing to the safety and welfare of their fellow residents. They are the first point of contact in most emergency situations and can drastically affect the outcome of a potentially otherwise dire event. Communications Officers are a lifeline to first responders and the community. The Communications Officer dispatches Police Fire and Emergency Medical Units. Due to the nature of the job the center is in operation 24 hours a day 365 days a year.
- Phase I: Applicants who successfully complete Phase I of the hiring process will be eligible to receive a conditional job offer in the days following the event.
- Phase II: This phase will begin after the conditional job offer is accepted. Phase II includes the below components. The entire hiring process takes an average of 45 days to complete.
- extensive background checks including criminal history driving history reference checks and employment verifications
- medical/drug screening
- psychological examination
**$5000 hiring incentive for new hires**
$50398.40base salary plus two possible incentives:- $51910.35(includes 3% pay incentive for an Associates degree) or
- $53422.30 (includes 6% pay incentive for a Bachelors degree)
Effective 04/11/2023 this position is eligible for the Employee Referral Program.
MINIMUM QUALIFICATIONS:- High School Diploma or G.E.D;
- Must be an U.S. Citizen for P.O.S.T. Communications Officer Certification;
- Two years experience in a fast-paced business customer service or telecommunications environment;
- Must be able to work rotating shifts nights holidays and weekends;
- A professional and calm demeanor as this is a highly stressful demanding fast-paced job involving life and death situations;
- A job simulation skills test will be administered to determine eligibility; and
- Successful completion of both phases of the hiring process
For information related to the position specific Essential Duties Knowledge and Skills and Physical requirements clickhere.
NOTE: The class specifications listed on this site are not the official class specifications for Gwinnett County and are subject to change.
Additional Information
About Gwinnett County Police Department
The Gwinnett County Police Department is a nationally accredited and rapidly growing police agencylocated in the northeastern quadrant of the Atlanta metropolitan area. The Department has an authorized strength of 930 sworn officers and 141 communication officers supported by 167 civilian employees with the responsibility of providing law enforcement services to approximately 900000 residents within an area of 437 square miles. The department is a full-service agency with numerous specialized units to include Computer Forensics K-9 Aviation Technology Research Accident Investigations Training S.W.A.T. Crime Prevention Hazardous Devices and many more.
For more information about the police hiring process and standards click here.
About Gwinnett CountyWelcome to Gwinnett County Government
Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits a wellness program professional development opportunities career advancement and more
Careers with impact
Gwinnett County sets the standard as a dynamic vibrant community where all people can enjoy economic opportunities safe neighborhoods plentiful greenspace and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff residents and stakeholders remain vibrantly connected.
Exceptional benefits
Working for Gwinnett County comes with exceptional benefits including health coverage a robust wellness program (Spouses can participate too!) onsite employee wellness center longevity pay tuition reimbursement and more. The value of Gwinnett County benefits can be up to 49 percent of an individuals total compensation.
World-class community
More than a million residents make up Gwinnetts diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.
Gwinnett County is an award-winning employer!
- Atlantas Healthiest Employer by Atlanta Business Chronicle
- Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
- Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest building trust and having strong moral principles.
Accountability: We believe in stewardship transparency and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging embracing and unifying our communities.
Innovation: We believe in continual adaptation of technology process and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process please click the links below:Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer we prohibit discrimination on the basis of genetic information (including sex) race color national origin (including ancestry) gender (identity and expression) sexual orientation age marital status familial status (including pregnancy) disability military or veteran status religion political affiliation immigration status homeless status or any other category protected by law.
Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application interview or testing process contact Human Resources at 770.822.7915 or This email is only for accommodation requests; for questions related to job postings use
Required Experience:
Unclear Seniority
Key Skills
- Loan Origination
- Loan Processing
- Forklift
- Customer Service
- Behavioral Health
- Fair Housing Regulations
- Loan Officer Experience
- Pharmacy Residency
- Security
- Filing
- Critical Care Experience
- Financial Planning
