Enterprise Account Planner
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities:
- Build loads and schedule pickup/delivery appointments in alignment with customer requirements
- Communicate shipment updates and issues to customers and carriers clearly and professionally
- Adjust previously scheduled appointments as needed due to changes or disruptions
- Support the billing process and assist with documentation when necessary
- Handle email correspondence and phone communication with accuracy and professionalism
- Assist with various account management duties and perform ad hoc administrative tasks as assigned
- Contribute to a positive customer experience by providing award-winning service and timely updates
Requirements:
High school diploma or equivalent required
Demonstrates strong personal drive; independently motivated to meet goals and deadlines
Known for dependability and reliability; consistently delivers high-quality work
Strong organizational skills and the ability to multitask effectively
Excellent communication and interpersonal skills
High attention to detail with problem-solving ability
Ability to thrive in a fast-paced high-volume environment
Proficiency in Microsoft Office especially Outlook and Excel
Previous experience in scheduling administration logistics or account coordination
Preferred:
Experience in logistics freight or supply chain environments
Familiarity with scheduling or load-building software
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at or call 1- ext. 4.
US Based Employees - At IEL we are committed to providing equal employment opportunities for all persons regardless of age ancestry color religious creed (including religious dress or grooming practice) family and medical care leave status disability (mental and physical) including HIV and AIDS marital status medical condition (including cancer and genetic characteristics) genetic information military status protected veteran status status as a victim of domestic violence or stalking familiar status national origin race sex pregnancy childbirth breastfeeding or related medical condition gender identity or expression sexual orientation and or any other category protected by law.
Key Skills
- SAAS
- Customer Service
- Cloud
- Healthcare
- Account Management
- CRM
- Salesforce
- Infrastructure
- Client Relationships
- New Customers
- Territory
- Trade shows
- Sales Goals
- Sales Process
- Analytics
