Site: Mass General Brigham Health Plan Holding Company Inc.
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for overseeing a team of 4-5 employees that assesses Medicare claims for accuracy compliance and eligibility ensuring that claims are processed efficiently and in accordance with industry standards regulatory requirements and organizational policies. This position will guide and support the claims review team handle escalations and collaborate with other departments to improve claims processing and ensure timely reimbursements.
Essential Functions
-Supervise and manage a team of claims reviewers to ensure accurate and timely healthcare claims processing.
-Oversee claims review and analysis to ensure compliance with healthcare regulations payer requirements and organizational policies.
-Resolve escalated or complex claims issues ensuring appropriate adjudication and dispute resolution.
-Monitor team performance provide feedback and conduct regular evaluations to support professional growth.
-Implement and enforce policies and procedures to streamline the claims review process for greater accuracy and efficiency.
-Collaborate with billing coding and compliance teams to ensure adherence to regulatory and payer standards.
-Analyze claims data to identify trends address issues and recommend process improvements.
-Provide training guidance and ongoing education for new and existing team members on industry changes and standards.
Education
- Bachelors Degree required (experience can be substituted in lieu of degree)
Experience
- At least 3-5 years of experience in healthcare claims review or processing required
- At least 1-2 years of experience in a senior or leadership role required
- Medicare Advantage claims experience is highly preferred
- QNXT experience is highly preferred
Knowledge Skills and Abilities
- Strong knowledge of healthcare claims processes coding (CPT ICD-10) and payer regulations.
- Excellent leadership communication and problem-solving skills.
- Proficiency in claims processing software and healthcare management systems.
- Strong attention to detail and the ability to manage multiple tasks and priorities.
Additional Job Details (if applicable)
Working Conditions
Remote
399 Revolution Drive
40
Regular
Day (United States of America)
Pay Range
$78000.00 - $113453.60/Annual
Grade
7
At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
Mass General Brigham Health Plan Holding Company Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.