Sr. Instructional Designer

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

About the role:

Do you want to join a dynamic and creative team Do you love to help people to learn new tools and systems Samsaras Customer & Partner Education is looking for a creative Instructional Designer. Youll be part of an energetic team that will play a key role in Samsaras growth and our customers long-term success. Opportunities and challenges include developing learning strategies to support our key customer personas and industries innovating in AI-driven instructional development contributing new ways for us to scale our process and our reach and being a thought leader across Samsara. Learn more below!

This is a remote position open to candidates residing in the US exceptAlaska Austin Metro Boulder Metro California Chicago Metro Connecticut Dallas Metro Denver Metro Houston Metro Maryland Massachusetts New Jersey New York Rhode Island Seattle Metro and Washington D.C.

You should apply if:

You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents whether students get dropped off safely from school or whether power gets restored quickly after a natural disaster.
You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn you will strategically partner with our customers to find unique solutions to help keep their operations safe efficient and sustainable.
You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara you are in constant communication and collaboration with key stakeholders to win as a team.
You are the architect of your own career: If you put in the work this role wont be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
You want to be with the best: At Samsara we win together celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role you will:

Work with partners across the company to define training requirements learning goals and user needs for both customers and partners
Craft and build learning & credentialing experiences in different formats (online learning audio video live training materials etc.) working within the constraints of different templates and business requirements
Leverage a wide range of tools (AI-based content authoring multimedia) to develop content rapidly and iteratively
Push yourself and the team to evolve and improve upon our processes and to discover and test new instructional development models and tooling
Solicit reviews from partners and SMEs and review others content and assessments for effectiveness
Become an expert in our customers & partners needs keep up with changes in product & process and maintain content at frequent intervals
Design and write engaging and effective assessments (self-assessments credentials certification questions)
Collaborate closely with the rest of the Education team as well as other stakeholders to shape content for live training and events
Champion role model and embed Samsaras values and operating principles as we scale globally and across new offices

Minimum requirements for the role:

Knowledge of Instructional Design standard methodologies and a proven ability to craft learning content that is effective and engaging
Ability to communicate abstract or technical information to both technical and non-technical audiences (visually and in writing)
Ability to identify the best learning delivery formats (e.g. online learning assessments audio-based lessons) for a specific set of objectives
Collaboration skills and teamwork
Attention to design aesthetics and visual detail.
Knowledge of legacy and emerging content development tools such as: Articulate Camtasia Miro Figma Adobe Suite Zoom Clueso etc.
3-5 years learning design or instructional design experience in a software/Saas setting
Whats a plus

Certification build experience
Knowledge of Spanish is a plus

Required Experience:

Senior IC

About the role:Do you want to join a dynamic and creative team Do you love to help people to learn new tools and systems Samsaras Customer & Partner Education is looking for a creative Instructional Designer. Youll be part of an energetic team that will play a key role in Samsaras growth and our cus...

About the role:

You should apply if:

You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents whether students get dropped off safely from school or whether power gets restored quickly after a natural disaster.
You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn you will strategically partner with our customers to find unique solutions to help keep their operations safe efficient and sustainable.
You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara you are in constant communication and collaboration with key stakeholders to win as a team.
You are the architect of your own career: If you put in the work this role wont be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
You want to be with the best: At Samsara we win together celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role you will:

Work with partners across the company to define training requirements learning goals and user needs for both customers and partners
Craft and build learning & credentialing experiences in different formats (online learning audio video live training materials etc.) working within the constraints of different templates and business requirements
Leverage a wide range of tools (AI-based content authoring multimedia) to develop content rapidly and iteratively
Push yourself and the team to evolve and improve upon our processes and to discover and test new instructional development models and tooling
Solicit reviews from partners and SMEs and review others content and assessments for effectiveness
Become an expert in our customers & partners needs keep up with changes in product & process and maintain content at frequent intervals
Design and write engaging and effective assessments (self-assessments credentials certification questions)
Collaborate closely with the rest of the Education team as well as other stakeholders to shape content for live training and events
Champion role model and embed Samsaras values and operating principles as we scale globally and across new offices

Minimum requirements for the role:

Knowledge of Instructional Design standard methodologies and a proven ability to craft learning content that is effective and engaging
Ability to communicate abstract or technical information to both technical and non-technical audiences (visually and in writing)
Ability to identify the best learning delivery formats (e.g. online learning assessments audio-based lessons) for a specific set of objectives
Collaboration skills and teamwork
Attention to design aesthetics and visual detail.
Knowledge of legacy and emerging content development tools such as: Articulate Camtasia Miro Figma Adobe Suite Zoom Clueso etc.
3-5 years learning design or instructional design experience in a software/Saas setting
Whats a plus

Certification build experience
Knowledge of Spanish is a plus

Required Experience:

Senior IC

Key Skills

System Design
Classroom Experience
Learning Technology
Instructional Design
Adult Education
SCORM
LMS
Training & Development
Adobe Dreamweaver
Adobe Captivate
Curriculum Development
Web Accessibility

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About Company

Samsara

Publicly traded company [NYSE: IOT] offering a single platform for fleet operations at scale. Products include real-time GPS, ELD, AI-powered dash cams, telematics, maintenance, routing, & driver app. Recognized by the Forbes Cloud 100.

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