Strategic Planning & Operation Lead

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

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• Manage other Managers Supervisors and/or individual contributors in a matrix environment and is accountable for conducting effective performance management and meaningful career development conversations. Delivers and leads a comprehensive strategy for improving sales team capabilities by integrating industry-leading sales systems pipeline management software and performance dashboards that accelerate sales growth and streamline sales processes. Controls all initiatives associated with the ongoing learning training and development of the Sales Effectiveness area and drives the continuous improvement of sales force effectiveness by administering sales tools territorial quotas and commission incentives.
• Manages other Managers Supervisors and/or individual contributors in a matrix environment and is accountable for conducting effective performance management and meaningful career development conversations.
• Defines and communicates the direction of strategic initiatives that aim to improve sales force effectiveness by implementing sales quotas monitoring sales reports and delivering departmental objectives that motivate and incentivize sales team members.
• Develops strategy for evaluating and integrating best-in-class sales management tools enablers resources and systems such as customer relationship management (CRM) and territory management software that contribute to the enablement and acceleration of sales.
• Delivers training programs that support the continuous improvement of the sales department and address educational gaps and under-developed sales capabilities identified during routine trend performance and pipeline analyses and sales report evaluations.
• Creates key performance indicators to measure monitor and track the performance of strategic sales initiatives and sales force effectiveness.
• Benchmarks customer retention costs sales velocity lifetime value and sales quotas against competitors and industry leading standards.
• Responsible for managing operational aspects of their team (e.g. workflow performance and compliance) as well as ensuring achievement of team goals within established timelines and budgets.
• Integrates Johnson & Johnsons Credo and Leadership Imperatives into team goals and decision making.

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