Customer Acquistion Manager

AWS Global Sales drives adoption of the AWS cloud worldwide enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service unmatched technology and consistent support. We dive deep to understand each customers unique challenges then craft innovative solutions that accelerate their success. This customer-first approach is how we built the worlds most adopted cloud. Join us and help us grow.
As a Customer Acquisition Manager (CAM) in the Customer Acquisition Center you will lead and manage a team of Customer Acquisition Executives (CAEs) to drive revenue growth and customer acquisition. You will be responsible for scaling digital-first sales operations optimizing team performance and ensuring consistent achievement of revenue targets through strategic leadership and operational excellence. Operating in a hyper-scalable environment you will focus on developing talent implementing best practices and driving systematic approaches to accelerate customer cloud adoption across SMB segment.

Key job responsibilities
- Lead coach and develop a team of CAEs to achieve individual and collective revenue targets providing ongoing performance management skill development and career growth opportunities
- Own team revenue accountability maintain accurate pipeline forecasting analyze performance metrics and implement corrective actions to ensure consistent achievement of quarterly and annual revenue commitments
- Collaborate with cross-functional teams and leadership to optimize territory coverage account segmentation and resource allocation across customer segments to maximize market penetration and revenue opportunities
- Monitor team performance through data-driven insights identify improvement opportunities implement best practices and scale successful methodologies across the organization
- Participate in hiring decisions and create an engaging work environment that attracts and retains top business development talent


About the team
Diverse Experiences
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- 4 years of business development or demand generation management experience leading high-performing business development teams in cloud enterprise software or technology business development.
- Proven track record of consistently achieving or exceeding team pipeline targets and revenue quotas.
- Bachelors degree or equivalent

- Strong leadership and people management skills with experience developing and coaching sales professionals
- Deep understanding of digital sales methodologies and business development performance analytics
- Speak write and read fluently in English/ Chinese
- Experience with AI-powered sales tools programmatic customer acquisition and digital-first sales approaches
- Strong analytical skills with experience in sales forecasting territory planning and performance optimization
- MBA or advanced degree preferred

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