Lead AI Engineer (GenAI)

The Lead AI Engineer (GenAI) will design and deploy GenAI solutions that will meaningfully improve productivity through automation. This role centers on building secure reliable AI-powered applications that automate multi-step workflows across marketing sales contact centers and operations with a strong emphasis on quality safety and measurable business impact.

What Youll Do:

• Build and deploy GenAI-powered applications (copilots assistants workflow automations) that integrate with internal and external systems.

• Develop agentic workflow automations that can complete multi-step tasks under defined guardrails and human oversight where appropriate.

• Connect GenAI solutions to enterprise knowledge and systems (e.g. CRM sales content repositories) to deliver accurate context-aware outputs.

• Create evaluation and monitoring approaches so outputs are measurable (quality correctness user value) and usage costs are tracked and optimized.

• Partner with stakeholders to identify high-value workflows define adoption plans and drive measurable productivity gains.

• Contribute to responsible AI practices (data handling access control content risk mitigation) and internal enablement.

What Youll Bring:

• Masters degree in a related field (e.g. Computer Science Data Science Human-Computer Interaction Engineering) or equivalent practical experience.

• 6 years of experience in applied AI including shipping production applications.

• Demonstrated experience building GenAI/LLM applications used by real users (internal or external).

• Strong integration skills: APIs services data access patterns logging/monitoring and secure handling of sensitive information.

• Experience with at least one major cloud platform (AWS Azure or GCP) and production logging/monitoring practices.

• Comfort operating in ambiguity and iterating quickly from pilot to scaled deployment with measurable outcomes.

• Strong stakeholder partnership skills and a practical mindset focused on business impact.

• Comfortable working cross-functionally with Product Engineering Operations and business leaders.

About Renuity
Renuity headquartered in Charlotte NC is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust innovation and customer-first service.

To learn more visit Renuitys About Us page.

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Required Experience:

IC