Aprendamos Juntos Coordinator (Internal Hennepin County ESS applicants only)

The Aprendamos Juntos Coordinator is a position in Education Support Services within the Disparity Elimination line of business. This position provides the director and area leaders with planning coordination and execution of the Aprendamos Juntos vision and strategy. This includes program development identifying Key Performance Indicators (KPIs) process improvement planning facilitation data management research and other program operations to ensure success. This position also provides direct support and system navigation to both residents and external partners ensuring a robust feedback loop. This position is responsible for developing and monitoring program budget details including staffing and resources. Finally this role has supervision of all Aprendamos Juntos programs direct service employees.

• Convene key stakeholders and facilitate ongoing meetings and workgroup; lead and facilitate organization-wide or community committees and/or task forces with authority to act on departments behalf.
• Manage countywide and community initiatives on behalf of the department and coordinate communication and collaboration between county and community partners; plan facilitate and convene a countywide team supporting new arrival families as well as program partner meetings that include Hennepin County library staff and other partners as appropriate.
• Plan and facilitate department-wide meetings quarterly; and meet with key stakeholders like school principals executive directors of community organizations and other important community contacts.
• Ensure successful program operations by establishing goals and objectives and evaluating performance of Aprendamos Juntos as a program as well as education and literacy projects and initiatives related to service to Spanish speaking residents.
• Develop policies procedures and plans for program implementation.
• Listen to and engage directly with Hennepin County residents.
• Select develop implement and administer specialized training programs as appropriate for program and specific populations served (new arrival families families in Hennepin County family shelters Spanish speaking families English Language Learners etc.).
• Analyze and interpret current and proposed laws rules and legislation and assess impact to program policies procedures and operations.
• Support successful change management and workplace culture that is aligned to the program and department vision.
• Provide supervision or work direction to program professional staff department support staff and external partners.
• Provide project management for key program objectives including managing Information Technology (IT) requests for resident access in coordination with IT Broadband and Digital Inclusion (BDI) and Housing Stability and contracted partners contract management including supporting vendor relationships assisting with invoicing and payment processing managing and tracking required proof of services identifying opportunities for community engagement contracts and services.
• Interpret and evaluate program performance and implement continuous improvement efforts to meet the needs of residents served by the program; be responsible for oversight of all data collection including directing key program partners from Hennepin County Library and Housing Stability on data collection plan and ongoing review of data collection needs developing tracking tools utilizing ESS database and shared ESS and HC Library data repository.
• Forecast expenditures evaluate staffing needs and budget cost implications assist in setting priorities for Aprendamos Juntos program and making recommendations for future work.; monitor spending by contracted providers; and develop budget plan for program activities and external partnerships.
• Provide marketing and communication strategies and materials regarding the program; create content and work with the Communications department partners to ensure program branding aligned materials accurate material translations and adhering to communication protocols with residents and other partners; prepare regular reports on program progress that are reported up to the Hennepin County board County Administration and the Education Support Services department leadership.

• One of the following:
  • Eight or more years of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position. (General administrative work is defined as the administration and/or management of programs policies and/or budgets.)
  • Bachelors degree or higher in public administration business administration or other field appropriate to the position and four years of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position. (General administrative work is defined as the administration and/or management of programs policies and/or budgets.)

• Ability to communicate fluently in Spanish in addition to English both verbally and in writing.
• Experience:
  • Providing services in multicultural settings and providing culturally appropriate services for populations experiencing disparities (i.e. people of color immigrant and refugee disability LGBTQIA etc.).
  • Administering budgets.
  • In a supervisory coach mentorship or other leadership role including; taking lead responsibilities and delegating tasks.
• Knowledge ofadministrative principles and practices relating to the management of departmental operations; budget analysis and preparation; policy procedure and legislative analysis; training techniques; applicable laws and regulations; goals and objectives relating to the departments major functions.
• Ability to:
  • Evaluate policy alternatives and develop plans for program implementation.
  • Establish and maintain effective working relationships within and outside the organization; serve on committees and tasks forces.
  • Read and interpret policies procedures laws and regulations.
  • Supervise or provide work direction to professional or support staff; coordinate staffing and personnel functions.
  • Perform general administrative work;
  • Investigate and resolve complaints.
  • Design and deliver training.
    

The Education Support Services department addresses disparities in education systems by partnering with Hennepin County youth families and community professionals to support student engagement and growth. We advocate for families by listening to their needs collaborating with students to identify and achieve goals connecting them with resources and encouraging authentic and transformational relationships between youth and their communities.

About Hennepin County:

Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services thateliminatedisparities eliminate inequities and create opportunity for all and our vision of a community where all people are healthy all people are valued and all people thrive.

Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community competitive pay work-life balance a variety of benefits and opportunities to grow. Learn more atThe Bridge (login as Guest).

Hennepin County envisions an organization where our commitment to diversity and theeliminationof disparities is fundamental in providing excellent service to our community.

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This posting may be used to fill current and future vacancies.

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Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a criminal background check.


If you have any questions please contact:
Roberta Arpinar


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