Software Development Manager, Amazon Fuse and MBD

Would you like to be part of a team that is solving new business challenges through innovative technology

The Fuse tech team is an innovative and high-energy team that is working on Amazon Fuse a wholesale subscription service that enables 3rd party enterprises with billing and distribution capabilities. Fuse has created a one stop integration point for service teams (e.g. Prime Music Video Kindle Audible and more) to be able to offer their subscription services through the top global partners who collectively offer subscriber billing services to more than 4B consumers. While we use existing Amazon systems when possible youll be working on challenging problems that need innovative solutions.

As a key member of our team you will have the opportunity to work with internal partner teams (Prime Music Prime Video Subscriptions etc.) as well as external partners faciliating business innovations while maintaining a high technical standard of the core system.

The ideal candidate is passionate about technology and scaling with a strong commitment to operational excellence and standard operating procedures. The right candidate will champion data-driven decision making prioritize customer trust and actively work to automate repetitive processes while supporting partners and end customers on a global scale. This leader should embrace the adoption of GenAI leveraging AI to enhance both development work and operational efficiency.

You will learn have fun and make a positive impact on millions of people.

Key job responsibilities
Service & Technical Oversight
* Manage ownership of multiple critical platform level services enabling the Fuse business
* Oversee service architecture scalability and technical direction across the service portfolio

Team Management
* Lead a 2-pizza team with diverse technical backgrounds
* Mentor and develop junior team members to grow their technical and leadership capabilities
* Manage team operations including scrum processes design reviews and weekly operational reviews

Operational Excellence
* Drive operational excellence through service dashboards runbooks and best practices
* Ensure high standards for service reliability and on-call processes
* Introduce and maintain standard operating procedures (SOPs) for team operations

Strategic Leadership
* Make data-driven decisions aligned with team tenets
* Balance partner integrator and end customer needs on a global scale
* Allocate resources to automate repetitive internal processes
* Champion innovation including GenAI initiatives for the Fuse platform
* Manage feature intake project planning and delivery timelines

Cross-functional Collaboration
* Coordinate with Product TPM TAM Operations and other stakeholders
* Ensure customer trust and long-term value over short-term gains

- 3 years of engineering team management experience
- 7 years of working directly within engineering teams experience
- 3 years of designing or architecting (design patterns reliability and scaling) of new and existing systems experience
- 8 years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle including coding standards code reviews source control management build processes testing certification and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users other technical teams and senior leadership to collect requirements describe software product features technical designs and product strategy
- Experience in recruiting hiring mentoring/coaching and managing teams of Software Engineers to improve their skills and make them more effective product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166400/year in our lowest geographic market up to $287700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.