ER Advisor

Who are we

Newmedicais one of the leading providers of NHS ophthalmology services in England delivering outpatient appointments diagnostictestingand eye surgery to change lives through better sight and eye health.

Wereproud to have been certified as a Great Place to Work for the third yearrunning and listed among the UKs top 50 Best Workplaces for 2025 recognition that reflects how colleagues feel about working here.

Our Purpose is to change lives through better sight and eye health and our Vision is to end avoidable sight loss in every community we serve; we live our values every day Commercial Courageous Compassion Collaborative and Curious.

Role overview

As our ER Advisoryoullbe a trusted partner to leadersand managersacrossNewmedicaand our Ophthalmology Joint Venture partnerships(OJVs) offering practicaltimelyemployee relationsadvice on people matters while keeping us aligned to employment legislation and our policies.

Youllreport to the Head of People. This isafull-timehomebased role with nationwide travel as andyoullplay a key part in nurturing fair consistent outcomes across the business.

What are we looking for

This role is a Fixed Term Contract until June 2026.Werelooking for someone who isimmediatelyavailable and can start the contract in January 2026.We will be holding interviews on 15thand 16thJanuary.We are ideally looking for someone based in the Nottingham area.

Youllbe someone who enjoys solving complex ER challenges and can balance empathy with clearevidence-basedjudgement.

Youllguide managers through the full spectrum of ER issuesfrom probation and sickness through performance grievance and disciplinaryattending meetings and hearings when needed keeping cases moving and leaders informed.

Youllcompile insights from monthly trends suggest proactive interventions and support organisational change all while coaching managers to build capability and confidence.

Youllalso help keep our policies current and fit for purpose represent HR at the Policy Sub-committee and share knowledge across the HR team.

What skills and experience do I need

You bring a solid foundation in HRminimum CIPD Level 3 and ideally Level 5 and a strongtrack recordof resolving ER cases in multisite environments.

Your advice is grounded inup-to-dateUK employment law and best practice andyoureconfident writing clear usable policies.

Personally you thrive in afast-pacedsetting communicate brilliantly stay calm under pressure and know when to escalate.

Youreorganised pragmatic discreet andITsavvy with a flexible curious mindset; experience in healthcare is a bonus.

Whatwereoffering

• Circa 40000 per annum pro rata depending on experience
  

• Up to 15%company bonus paid quarterly based on company performance and personalobjective
  

• Profit sharescheme (subject to qualifying period)

• 25 days annual leave per annum plus public holidaysand 1 day birthdayleave

• Company pension
  

• Access to a range of benefits including free eye tests discounted or free glasses a free 24/7 well-being/counselling/advice service private medical insurance private dental care health care scheme death in service cover an opportunity to sign up to a tax-free cycle to work and a retail/technology discount scheme.
  

• An environment whereyourlearning and development is supported through a range of various learning tools andcourses
  

If you would like to request the full job description please contact

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in theUKand a Disclosure and Barring Service check may be necessaryin the event ofa successful application which we will pay for.

AtNewmedica we actively promote diversity and equal opportunities and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job regardless of any protected characteristics.

Newmedicais fully committed to safeguarding the welfare of all people irrespective of gender age disability sexual orientation race language religion ethnic or social origin.

Required Experience:

Senior IC