Sr. Mgr, Marketing and Communication, Flex Worldwide Strategy
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Job Location:
Bellevue, WA - USA
Monthly Salary:
USD 168300 - 278200
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
At Amazon our goal is to exceed the expectations of customers by ensuring that their orders are delivered where and when they need them as quickly accurately and cost efficiently as possible. To meet this goal Amazon is continually striving to innovate and provide best in class service through the introduction of pioneering new products and services in the last mile delivery space including the continuous innovation and expansion of Amazon Flex program. Amazon Flex works directly with independent contractors called delivery partners to make deliveries to our customers. With Amazon Flex individuals can now be their own boss delivering Amazon packages.
We are seeking a Head of Worldwide Marketing & Communications for Amazon this role you will serve as the global leader architecting and overseeing our worldwide marketing and communications vision and strategy across the end-to-end customer lifecycle. This encompasses brand creative digital acquisition retention loyalty product marketing technology content communications learning experience design data and analytics research and insights. You will lead a team responsible for setting up strategies systems mechanisms processes and programs to support the business in scaling as well as providing functional expertise that can be used across all locales to improve how we deliver on business goals. This includes owning the global marketing and communications roadmap advising on country-specific strategies and orchestrating integrated campaigns that drive growth and engagement while maintaining brand and voice consistency.
This is a highly visible position that requires an exceptional leader who can navigate complex stakeholder environments while delivering measurable results. You will be equally diving deep to deliver short-term tactical executions as well as thinking big with long-term strategic planning using data-driven insights to inform decisions. The ideal candidate will bring proven experience managing and scaling marketing and communications globally strong analytical capabilities cross-cultural communication skills and a track record of building and executing sophisticated go-to-market strategies in fast-paced ambiguous environments. They will possess exemplary written and oral communications skills and the ability to earn trust with and advise leadership.
Key job responsibilities
* Drive global marketing and communication vision and strategy build functional capabilities and roadmaps and ensure execution excellence to deliver results.
* Lead and develop a highly effective marketing and communication organization across the customer lifecycle including branding lead generation conversion engagement product communication learning experience design marketing technology and research and insights.
* Analyze market and industry trends customer behavior and other relevant data to inform product development and business strategies.
* Build scalable and repeatable marketing and communication programs that have broad but targeted reach. Use lessons learned to create global playbooks toolkits and processes than enable programs to scale.
* Oversee the development and launch of go-to-market plans for all new products features and services for Amazon Flex.
* Track measure and analyze the performance of marketing and communications campaigns and report results to business leadership.
* Continually experiment and introduce new approaches to marketing and communications that acquire and engage customers in innovative ways.
* Balance strategic planning and capability building with tactical execution to deliver results.
* Work closely with and advise leadership on marketing and communications strategies and ensure alignment with business objectives.
* Advise and collaborate efficiently and effectively with the regional business marketing and communications teams to support achieving goals.
* Partner and collaborate with stakeholders team across product engineering program business development PR legal public policy business operations creative and other Amazon marketing and communications organizations.
* Manage budgets including allocation reconciliation and ROI.
- 10 years of professional non-internship marketing experience
- Experience managing teams
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation macros charts and pivot tables)
- Experience driving direction and alignment with cross-functional teams
- Knowledge of Photoshop video editing and related tools
- Experience in inter-team working skills to develop partnership with partner tech team and operating at leadership levels
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are seeking a Head of Worldwide Marketing & Communications for Amazon this role you will serve as the global leader architecting and overseeing our worldwide marketing and communications vision and strategy across the end-to-end customer lifecycle. This encompasses brand creative digital acquisition retention loyalty product marketing technology content communications learning experience design data and analytics research and insights. You will lead a team responsible for setting up strategies systems mechanisms processes and programs to support the business in scaling as well as providing functional expertise that can be used across all locales to improve how we deliver on business goals. This includes owning the global marketing and communications roadmap advising on country-specific strategies and orchestrating integrated campaigns that drive growth and engagement while maintaining brand and voice consistency.
This is a highly visible position that requires an exceptional leader who can navigate complex stakeholder environments while delivering measurable results. You will be equally diving deep to deliver short-term tactical executions as well as thinking big with long-term strategic planning using data-driven insights to inform decisions. The ideal candidate will bring proven experience managing and scaling marketing and communications globally strong analytical capabilities cross-cultural communication skills and a track record of building and executing sophisticated go-to-market strategies in fast-paced ambiguous environments. They will possess exemplary written and oral communications skills and the ability to earn trust with and advise leadership.
Key job responsibilities
* Drive global marketing and communication vision and strategy build functional capabilities and roadmaps and ensure execution excellence to deliver results.
* Lead and develop a highly effective marketing and communication organization across the customer lifecycle including branding lead generation conversion engagement product communication learning experience design marketing technology and research and insights.
* Analyze market and industry trends customer behavior and other relevant data to inform product development and business strategies.
* Build scalable and repeatable marketing and communication programs that have broad but targeted reach. Use lessons learned to create global playbooks toolkits and processes than enable programs to scale.
* Oversee the development and launch of go-to-market plans for all new products features and services for Amazon Flex.
* Track measure and analyze the performance of marketing and communications campaigns and report results to business leadership.
* Continually experiment and introduce new approaches to marketing and communications that acquire and engage customers in innovative ways.
* Balance strategic planning and capability building with tactical execution to deliver results.
* Work closely with and advise leadership on marketing and communications strategies and ensure alignment with business objectives.
* Advise and collaborate efficiently and effectively with the regional business marketing and communications teams to support achieving goals.
* Partner and collaborate with stakeholders team across product engineering program business development PR legal public policy business operations creative and other Amazon marketing and communications organizations.
* Manage budgets including allocation reconciliation and ROI.
- 10 years of professional non-internship marketing experience
- Experience managing teams
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation macros charts and pivot tables)
- Experience driving direction and alignment with cross-functional teams
- Knowledge of Photoshop video editing and related tools
- Experience in inter-team working skills to develop partnership with partner tech team and operating at leadership levels
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 187000.00 - 252900.00 USD annually
Required Experience:
Manager
Key Skills
- Marketing
- Data Visualization
- Tableau
- Customer Segmentation
- Microsoft Powerpoint
- Investment Banking
- Strategic Planning
- Financial Modeling
- Customer relationship management
- Management Consulting
- Google Suite
- Analytics
About Company
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