Senior Manager, AI & Agentic Automation Developer

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Senior Manager AI & Agentic Automation Developer

In this role you will design build and deploy Agentic AI solutions integrate Large Language Models (LLMs) and create intelligent automation workflows using APIs orchestration frameworks and enterprise systems. The ideal candidate should be capable of working with minimal supervision and driving AI-led innovation across business processes.

Responsibilities

Design develop and deploy Agentic AI solutions including autonomous workflows multi-agent systems and LLM-driven decisioning.

Build and integrate custom LLM-based workflows using OpenAI Azure OpenAI or similar platforms.

Develop and maintain AI/ML pipelines and ensure seamless integration with enterprise tools and systems.

Build API-driven automations using REST SOAP and custom connectors.

Conduct prompt engineering model fine-tuning and evaluation of LLMs where required.

Implement guardrails monitoring and governance standards around GenAI usage.

Troubleshoot and optimize AI workflows for accuracy latency and cost-efficiency.

Maintain documentation technical specs and reusable frameworks for broader organizational reuse.

Qualifications we seek in you!

Minimum qualifications
Bachelors/Masters degree in Computer Science Artificial Intelligence Engineering or related field.
Relevant years of experience in AI/ML development or GenAI/LLM solutioning.
Strong experience working with LLM APIs (OpenAI Azure OpenAI)
Proven expertise in building Agentic AI workflows or multi-agent architectures.
Hands-on experience with REST & SOAP APIs integration frameworks and orchestration tools.
Experience in Python scripting development
Strong understanding of vector databases embeddings and retrieval techniques (RAG).
Exposure to Agile development methodologies.
Strong analytical problem-solving and debugging skills.
Excellent communication skills with ability to work directly with clients and internal stakeholders.

Preferred qualifications

Working knowledge of Microsoft Azure services and/or AWS cloud components.
Knowledge of scripting languages such as JavaScript and Python.
Experience working in recruitment or HR technology domains is a plus.
Hands-on experience creating custom agents tools or orchestration logic in frameworks such as CrewAI or custom-built agentic pipelines.
Understanding of data engineering concepts (ETL data pipelines model deployment).
Experience working with HR Tech Recruitment systems or enterprise workflow platforms.
Ability to work independently with minimal guidance while driving AI adoption.
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.