AI Applications Engineer II

Job Title:AI Applications Engineer II

Location:Bangalore/Chennai India

About the Role

Were looking for a passionateAI Applications Engineer IIto join our growingEnterprise AI Team. In this role youll help manage support and optimize ourGoogle Gemini Enterpriseagentic AI platform ensuring it operates securely efficiently and at scale across the organization.

Youll spend most of your time focused on GeminiEnterprise platform administration governance and support along with some dedicated time to enhancing/building/doing POC work on agentic andautomation projectsthat furthers performance user experience and integration with Five9 enterprise systems.

If youre driven by innovation precision and the opportunity to shape how AI supports a global business this is the role for you.

Key Responsibilities

• Administer configure and optimizeGemini Enterpriseand related AI agentic functionality to ensure seamless performance and compliance within Five9 environments.
• Manageuser provisioning license assignments access controls and security policies ensuring consistency with IT Infosec and compliance governance standards.
• Oversee appropriateGoogle Cloud Platform (GCP)resources including Project services AI/ML engine storage and Gemini AI models focusing on reliability performance and cost management.
• Supportcloud run workflows CI/CD automation pipelines and containerized environments leveraging tools such as Terraform Docker and Kubernetes.
• Partner with data engineers DevOps teams and business stakeholders to troubleshoot issues implement updates and ensure timely support for production workloads.
• Conductprompt engineeringand workflow optimization to improve agentic AI accuracy responsiveness and relevance.
• Maintain and updatedocumentation runbooks and best practice guidesfor platform operations deployment and support.
• Delivertraining and enablement sessionsto end users and power users on Gemini Enterprise capabilities and AI use cases.
• Continuously evaluate emerging Google AI and Gemini agentic technologies recommending improvements that enhance scalability and automation.

Key Requirements

• Bachelors or Masters degree in Computer Science Information Systems or a related field (AI or data systems focus preferred).
• Minimum of2 years of GCP experiencesupporting or developing AI/ML solutions on Google platform.
• Hands on experience withAI/ML solutions/appsand operational best practices (ML Ops experience is advantageous).
• Proficiency withGCP servicessuch as Compute Engine IAM Kubernetes VPC BQ etc.
• Experience inautomation and scriptingusing Python Bash and Infrastructure as Code (IaC) tools such as Terraform or Deployment Manager.
• Familiarity withGemini Enterpriseor similar enterprise AI frameworks including prompt engineering AI agent configuration and data governance.
• Strong understanding ofsecurity compliance and auditing practices including DLP Access Transparency and data residency standards.
• Excellentproblem-solving analytical and troubleshootingskills.
• Strong interpersonal and communication abilities with the capacity to explain technical topics to non-technical audiences.
• A passion for innovation continuous learning and driving impactful AI adoption across the enterprise.

Why Youll Love Working Here

• Be part of a forward-thinkingEnterprise AI Team driving next-generation innovation across the company.
• Work hands-on withcutting-edge technologieslikeGoogle Gemini Enterpriseand other agentic AI tools that power real-world business applications.
• Collaborate with skilled engineers data scientists and business leaders on high-visibility projects that make a measurable impact.
• Enjoy a culture that valuesexperimentation continuous learning and teamwork with opportunities to grow your skills in cloud operations and AI engineering.
• Play a key role in transforming enterprise workflows through AI innovation scalability and operational excellence.