Critical System Maintenance and Data Quality
There is an immediate and ongoing need to perform daily monitoring of product data error reports investigate/troubleshoot issues and perform data cleansing/audits to ensure the integrity of the IEEE SA Product database. Errors in this data directly affect customer experience product delivery and business decisions.
Email Log Monitoring:
SADB eFeed to distributors Xplore which goes on to IDAMS and MarkLogic XML repository (several QCs here)
XMLQC from Aptara feed / logs higher level issues that do not get resolved by Aptara
Royalty Report automations logs
Tableau Talend jobs
any other data-related logs
Support for Time-Sensitive Product Development (Varies):
The incumbent supports data gathering and analysis for new product/service development work and operations planning. The data-driven decision process for new opportunities requires dedicated agile support to prevent delays in the development lifecycle and market entry.
Issue Resolution:
Directs issues to the right staff
Creating related Jira tickets
Raises issues to the attention of the POD / IT support
Education and Experience:
Pursuing a bachelors degree (junior or senior year) in ComputerData Science Mathematics Engineering or similar STEM discipline.
Certifications or training in relevant Excel SmartSheets Data Analytics also considered.
Skills & Other Requirements:
Minimum:
Excel intermediate to advanced skills functions and concepts: VLookup; multi-level sorting; remove duplicates; pivot tables
Google intermediate to advanced: forms/sheets
Competent in coding using common data structures and algorithms
Basic understanding of databases and data structures
Good interpersonal and communication skills
Detailed oriented and organized
Ability and willingness to learn new concepts in data quality assurance
Preferred additional skills:
Tableau or other analytic/reporting experience
Good analytical skills with ability to model and visualize statistical patterns in data
Required Experience:
Intern