Financial Non-Depository Examiner Supervisor

State Of Maryland

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profile Job Location:

Baltimore, MD - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Introduction

A Financial Non-Depository Examiner Supervisor is the supervisory level of financial examination work. Employees in this classification supervise the examination of the accounts records consumer transactions and business practices of non-depository financial institutions (i.e. consumer loan sales finance installment loan mortgage lenders collection agencies check cashiers money transmitters and debt management companies) primarily located at the business headquarters.

Resumes may be submitted as supplemental information;howeverall sections of the application must be completed in full.Incomplete applications will not be considered.

GRADE

20

LOCATION OF POSITION

100 S. Charles Street Baltimore MD 21201

Main Purpose of Job

This position functions as the Director of Enforcement & Consumer Response having primary responsibility for managing the investigatory enforcement and consumer complaint resolution functions of the Office of Financial Regulation. This person manages the systems processes and activities for receiving investigating and resolving consumer complaints and inquiries while also having primary responsibility for the scheduling and assignment of formal enforcement investigations. This role ensures the development and implementation of unit policies the supervision and training of staff in both enforcement and consumer response the identification of trends and the recommendation of strategic goals and investigatory initiatives. These activities further the regulatory mandate of the Office of Financial Regulation to protect consumers and uphold confidence in the financial system by ensuring financial institutions and businesses comply with state and federal laws. The Director of Enforcement & Consumer Response is a supervisor position that may in managements discretion work remotely in accordance with the Agencys telework policies.

POSITION DUTIES

Duties of this position include but are not limited to:
Manage the systems processes and activities for receiving scheduling investigating reviewing and resolving both consumer complaints and formal enforcement investigations.
  • This includes supervising consumer complaint intake assignment analysis resolution referrals data collection and staff interactions with consumers and financial institutions.
  • This function also entails managing the selection scheduling and assignment of enforcement investigations taking into account resources and agency priorities and managing the review of investigations to determine whether to close investigations or take further actions which may include referring the matter to the Office of the Attorney General for administrative or legal action.
Develop maintain monitor and implement operational policies and procedures for both the Enforcement and Consumer Response Units ensuring compliance with Agency policies and statutory/regulatory requirements.
  • This involves reviewing and monitoring on an ongoing basis policies and procedures and instituting improvements as appropriate including the development and maintenance of policies and procedures manuals investigations manuals and operations manuals.
  • This includes coordinating the development and dissemination of Enforcement Unit performance and management reports to the Assistant Commissioner Deputy Commissioner and/or Commissioner.

MINIMUM QUALIFICATIONS

Experience:Nine years of experience five years of experience examining or auditing the accounts records and business practices of non-depository financial institutions or in managerial or professional work in the financial services consumer loan sales financeinstallment loan mortgage lenders collection agencies checkcashiers money transmitters debt management and/or lawenforcement industries and four years of additional regulatory managerial or professional experience in the financial services industry consumer credit industry mortgage lending industry accounting or auditing work or State or federal regulatory experience in the above industries.

Notes:

1. Candidates may substitute the possession of a Bachelors degree from an accredited college or university including or supplemented by a total of 24 credit hours in business administration finance economics law criminal justice or accounting and five years of experience examining or auditing the accounts records and business practices of non-depository financial institutions or in managerial or professional work in the financial services consumer loan sales finance installment loan mortgage lenders collection agencies check cashiers money transmitters debt management and/or law enforcement industries for the required experience. These credit hours must include a minimum of 6 credit hours in either accounting or auditing.

2. Candidates may substitute the possession of a Juris Doctor degree from an accredited law school a certificate as a Certified Public Accountant or a Masters degree in business administration or accounting from an accredited college or universityfor one year of the required experience.

3. Candidates may substitute U.S. Armed Forces military serviceexperience as a commissioned officer in logistics specialist classifications or administrative support specialty codes in the financial management or auditing fields of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.

Masters or Juris Doctorate degree

2 years of supervisory experience leading complex high risk or systematic investigations

Experience analyzing and interpreting data from enforcement or complaint activities

LICENSES REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operators license valid in the State of Maryland.

SPECIAL REQUIREMENTS

Employees in this classification may be required to attend advanced formal training classes. The purpose of this training is to maintain professional job specific proficiency and current knowledge. Some training classes are out-of-State and may require overnight stays.

All candidates are subject to a background check against filesmaintained by the Division of Unemployment Insurance (LABOR/DUI) to determinewhether any monies are owed to LABOR/DUI as a result of unemploymentoverpayment/fraud. Any unpaid debt may have an impact on whether or not acandidate is offered employment.

SELECTION PROCESS

Please make sure that you provide enough information on yourapplication to show that you meet the qualifications for this recruitment. Allinformation concerning your qualifications must be submitted by the closingdate. Unfortunately we wont consider information submitted after candidates will be ranked as best qualified betterqualified or qualified and placed on theeligible (employment) list forat least one year.

Resumesare acceptableas additional information only; however the application must be completed inits entirety or it will be subject to rejection.

All information concerning the qualifications including anyrequired documentation (diploma transcript certificate etc.) must besubmitted and received by the closing date. Information submitted after thisdate will not be considered.

For positions that require a bachelors/masters degree etc.:

Educational credentials from foreign countries must be evaluatedby an approved education review service. This evaluation must be submittedbefore hire. For further information you may call International Consultants ofDelaware Inc. or World Education Services Inc. 1-or .

EXAMINATION PROCESS

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore it is essential that the application is filled out completely and accurately listing all relevant education and experience addressing the specific qualifications shown above and submitting any required documentation (diploma transcript certification license etc.). Please include clear detailed and specific information on your application regarding experience qualifications related to the minimum qualifications desired and/or selective qualifications of the position.

The assessment may consist of a rating of your education training and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

This is afull-time permanent position and is eligible for full state benefits whichinclude:

Flexible hours andhybrid teleworking

Paidholidays: 12-13 per year

Generous paid leavepackage (annual sick personal and compensatory leave)

State Pension(defined benefit plan)

Tax-deferredsupplemental retirement savings plans (401(k) and 457)

Comprehensivesubsidized health dental and prescription plans with little to no deductiblesfree generic prescriptions and free preventative health services

Flexible SpendingAccount plans for Health Care and Daycare

State Employees CreditUnion

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However if you areunable to apply online or having difficulty with your login or passwordplease contact DBMs Helpdesk directly at (8:00 AM to 5:00 PMdaily except for holidays and weekends). After business hours please submitan email request to . If you encounterdifficulty attaching required or optional documentation you may submit viamail or deliver in person. Please be sure to include your name identificationnumber (Easy ID#) and job announcement number on any documentation to ensuretimely processing.

We thank our Veterans for their service to our country and encouragethem to apply. If you are seeking veterans preference please submit a copy ofyour DD-214.

The paper application must be received by 5 pm close of business onthe closing date for the recruitment no postmarks will be accepted. Incorrectapplication forms will not be accepted.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications required documentation and any requiredaddendums may be mailed to:

Maryland Department of Labor/ Office of Administration

Attn: Jasmine Hubbard 25-

100 S. Charles Street 5th Floor

Baltimore MD 21201

For additional information please contact Jasmine Hubbard at or via email

The MD State Application Form can be found online

MarylandDepartment of Labor is an equal opportunity employer. It is the policy of LABORthat all persons have equal opportunity and access to employment opportunitiesservices and facilities without regard to race religion color sex agenational origin or ancestry marital status parental status sexualorientation disability or veteran status.

Required Experience:

Manager

IntroductionA Financial Non-Depository Examiner Supervisor is the supervisory level of financial examination work. Employees in this classification supervise the examination of the accounts records consumer transactions and business practices of non-depository financial institutions (i.e. consumer l...
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Key Skills

  • Auditing
  • GAAP
  • Military Experience
  • Phlebotomy
  • Conflict Management
  • Vital Signs Experience
  • Computer Forensics
  • Research Experience
  • Securities Law
  • Operating Systems
  • PTSD Care
  • RMF

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