ERP Technical Support Specialist
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Job Location:
Brno - Czech Republic
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
ERP Technical Support Specialist
Do you havea background in economy accounting or finance Do you aspire to work in the field of IT but just havent found your footing
We are looking for ERP Technical Support Analysts who are smart able to analyze problems troubleshoot absorb new knowledge quickly and use the gained knowledge to make own decisions.
Why Us
Youll be surrounded by smart innovative caring people invested in our customers and the community. If youre looking to share your unique perspective and ideas at a collaborative table and help equip all kinds of businesses achieve their visions check us out.
What do we deliver
NetSuite enables companies to manage core business operations in a single cloud-based system including:
Enterprise Resource Planning (ERP)
Accounting
Customer Relationship Management (CRM)
E-commerce
Qualification and Skills:
Advanced English - effective communication both in oral and written form
Economy Accounting or Finance background/degree or work experience
Able to handle inquiries about AP AR Journals Bank transactions
International taxation/accounting standards awareness multi-book accounting knowledge is an advantage
Proficiency in ERP Systems is an advantage
Analytical skills with focus on detail
Able to understand customers business processes
Able to learn and adapt quickly willingness to work in a dynamic environment
A sense for prioritization
Able to think outside of the box and to come up with creative solutions for our customers concerns
We offer:
Extensive training and support for new hires
Opportunity to support a great product and be part of a growing team
Competitive salary
Friendly and open atmosphere easy to approach management
Work in a new office in a central location and/or work from home (within the Czech Republic)
Recognition of achievements
Company benefits
Career Level - IC2
Responsibilities
Assist customers with product related enquiries troubleshoot customer concerns and apply resolutions
Contribute ideas to resolve problems to better serve the customer and/or improve productivity
Offer solutions to issues that are often non-standard/non-routine and require some clarification
Solve problems that may be unstructured and that may require reliance on conceptual thinking
Document key scenarios for future usage
Determine priorities and ensure proper escalation when necessary
Maintain accurate information flow between internal teams and customers
Qualifications
Career Level - IC2
Required Experience:
IC
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when eve ... View more
