MS IT InfraCloud Manager Observability Administrators and Engineering operate

Industry/Sector

Specialism

Management Level

Job Description & Summary

Enhancing your leadership style you motivate develop and inspire others to deliver quality. You are responsible for coaching leveraging team members unique strengths and managing performance to deliver on client expectations. With your growing knowledge of how business works you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects ensuring their successful planning budgeting execution and completion.
• Partner with team leadership to ensure collective ownership of quality timelines and deliverables.
• Develop skills outside your comfort zone and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues engaging in difficult conversations with clients team members and other stakeholders escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

Instructions:

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Go-To-Market: Managed Services

Sector: Not Applicable

Programme Type: Experienced

Additional Responsibilities: (This field may be used to describe the daily role duties and/or purpose of this Job Profile/Job Description. The field is limited to 500 characters including spaces.)

Oversees observability strategy and execution across database infrastructure and application ecosystems. Defines standards architects monitoring solutions leads automation initiatives and governs alerting practices. Ensures operational reliability stakeholder alignment and continuous improvement of observability capabilities.

Minimum Degree Required: Bachelors

Degree Preferred: Bachelors or masters in science Computer Science Engineering

Minimum Years of Experience: 810 year(s)

Certifications Required: None

Certifications Preferred: Azure/AWS Professional-level certifications Terraform Associate Kubernetes CKA/CKAD Splunk Power User/Admin.

Required / Mandatory Knowledge/Skills: (character count limit 5000) *PLEASE ONLY USE THIS FIELD IF THIS IS A MUST HAVE SKILL FOR APPLICANT*

Leading enterprise observability strategies across hybrid environments (cloud on-prem database application)

Architecting telemetry pipelines for logs metrics traces and availability monitoring

Designing end-to-end monitoring architectures database HA/DR oversight and automation frameworks

Overseeing advanced performance engineering workload profiling and capacity forecasting

Directing automation standards using Terraform Ansible and versioned script repositories

Managing complex incident response RCA governance and high-severity issue remediation

Driving cross-platform optimization across SQL Oracle MySQL PostgreSQL NoSQL systems

Ensuring compliance with security audit and operational monitoring standards

Managing multi-team coordination stakeholder communication and vendor relationships

Leading the development of operational runbooks documentation and training programs

Preferred Knowledge/Skills: (character count limit 5000)* PLEASE MAKE THIS A BULLETED LIST WHERE EACH SENTENCE STARTS WITH THE SAME VERB TENSE (I.E. PROVIDES DEVELOPS FACILITATES ETC.)

Develops multi-year observability roadmaps and platform strategies;

Develops monitoring standards aligned with security compliance and cost objectives;

Develops enterprise-wide dashboards and analytics frameworks that provide actionable insights;

Develops automation programs to streamline provisioning patching alerting and reporting;

Develops advanced troubleshooting methodologies escalation flows and operational governance;

Develops HA/DR drills continuity assessments and resilience testing schedules;

Develops processes for onboarding documentation and knowledge sharing across teams;

Develops evaluation criteria for emerging tools conducting pilots and recommending adoption

Travel Requirements

Job Posting End Date