Principal OCM and Adoption Lead
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Job Location:
Boston, NH - USA
Monthly Salary:
$ 91000 - 143000
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Our world is transforming and PTC is leading the software brings the physical and digital worlds together enabling companies to improve operations create better products and empower people in all aspects of their business.
Our people make all the difference in our success. Today we are a global team of nearly 7000 and our main objective is to create opportunities for our team members to explore learn and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Our Mission
Our team is a group of passionate customer-focused adoption practitioners dedicated to driving customer success. We thrive on empowering our customers to achieve value and become champions of PTCs solutions. Our commitment to excellence means we goabove and beyondto ensure our customers successknowing that when they succeed we succeed. Together we build lasting partnerships unlock tangible business value and create raving fans of PTCs products and services.
Role Overview
The Principal OCM Lead is asenior roleresponsible for driving Organization Change Management (OCM) andsoftware adoption-relatedservices across our global customer base with a strong focus on PTCs PLM CAD and ALM solutions. This individual will lead adoption initiatives mentor cross-functional members andestablishbest practices to ensure customers achieve full adoption and value realization across all domains.
Key Responsibilities
Deliver OCM and adoption services for US customers applying provenorganizationchange management strategies to enhance PLM CAD and ALM adoption and value realization.
Develop and refine multi-domain adoption best practices to drive measurable value and ensure consistency across customer engagements.
Mentor and coach cross-functional teams to foster knowledge-sharing and continuous improvement across PLM CAD and ALM.
Design and manageadoptionreporting metrics (e.g. user engagement system usage and value attainment) for PLM CAD and ALM solutions.
Partner with senior leaders to provide regular updates on adoption efforts and ensure alignment with multi-domain businessobjectives.
Collaborate with customers executive leadership managers and end users tofacilitatea seamless adoption experience and successful implementations.
Lead OCM efforts in global system implementations guiding customers fromadoptionreadiness through value realization and ongoing success.
Promote adoption by raising awareness building desire influencing knowledge providing ability and reinforcing change through proven OCM methodologies.
Work with marketing teams to create adoption-driven collateral and develop customer success stories.
Partner with PTC Technical Enablement forleveragingout of the box PTC trainingcurriculacontentandcertifications
Partner with sales teams to position adoption-related services and equip them to drive adoption-focused sales motions effectively.
Qualifications
10 years of experience implementing global systems for large organizations with strongproficiencyin PLM CAD and ALM systems.
Extensive experience applying OCM methodologies to drive adoption and value realization across multiple domains.
Strong leadership and mentoring skills with a focus on coaching cross-functional teams in global initiatives.
Proven ability to engage senior leaders and influence strategic decisions.
Excellent communication and presentation skills.
Plus: Experience designing and managing adoption reporting systems across PLM CAD and ALM.
CertificationsProscistrongly preferred;Prosci/ADKAR Kotter Lewin; practical fluency in Agile/SAFeenvironments and product-led change.
US Citizenship.
What Success Looks Like
Key customers areutilizingPTCs PLM CAD and ALM solutions and expanded capabilities.
Positive customer health scoresdemonstratedby increasedadoptionmetrics and satisfaction.
OCM methodologies applied consistently and shared across internal teams and partners.
Customers provide testimonials and success stories based on positive experiences.
Customersleverageexpanded PTC capabilities beyond PLM CAD and ALM.
PTC carefully considers a wide range of compensation factors which include a candidates background and experience in determining salary for a position. Compensation will vary based on these factors but PTC anticipates the salary range for this position to be between $91000 $143000. The actual pay may be lower or higher depending on a candidates skills qualifications experience and location and may also include the opportunity to earn a discretionary bonus. Additionally every PTC employee has the opportunity to become a PTC shareholder through our employee share purchase program which allows employees to purchase discounted PTC stock and for eligible roles an equity grant. Subject to the terms and conditions of PTCs benefits programs employees may be eligible for medical dental and vision insurance paid time off and sick leave policies tuition reimbursement 401(k) contributions and employer match flexible spending accounts life insurance disability coverage and a generous commuter subsidy.
Life at PTC is about more than working with todays most cutting-edge technologies to transform the physical world. Its about showing up as you are and working alongside some of todays most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation youll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us
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Required Experience:
Staff IC
Key Skills
- Business Development
- Classroom Experience
- Dayforce
- Go
- Cloud Computing
- AWS
- Teaching
- Administrative Experience
- Leadership Experience
- negotiation
- SAS
- Data Analysis Skills
About Company
PTC accelerates digital transformation with a new generation of technology that powers the ways you engineer, manufacture, and service your physical products.
