Field Delivery Manager
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Job Location:
Birmingham - UK
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a Field Delivery Manager to lead a team of engineers delivering exceptional service to customers with a particular focus on one key client making up around 60% of the role. If you thrive on leading teams driving performance and ensuring safe efficient service delivery we want to hear from you!
What youll do:
- Lead coach and manage a team of field engineers across multiple sites
- Ensure safety compliance and outstanding service are maintained at all times
- Support and supervise performance to meet operational KPIs and customer expectations
- Build strong customer relationships and manage any on-site issues or complaints
- Monitor budget performance cost control and identify efficiency opportunities
- Coordinate call-out rotas equipment fleet use and engineer schedules
- Identify training needs onboard new engineers and support succession planning
- Act as a key support to the Service Delivery Manager when required
What we offer:
- Competitive salary and overtime rates
- Company van fuel card tools and PPE provided
- 25 days holiday plus all bank holidays
- Paid sick leave
- Comprehensive benefits package including: matched pension contribution life assurance employee assistance programme referral scheme high street discounts cycle-to-work scheme discounts on Johnson Controls products
- Extensive on-the-job and cross-training opportunities
- Supportive and collaborative team environment
- Access to business resource groups
- Long-term career development opportunities
What were looking for:
- Previous experience in the fire suppression industry is essential candidates without this will not be considered
- Proven experience managing teams in a field-based engineering environment
- Strong leadership coaching and performance management skills
- Excellent planning multitasking and communication abilities
- A proactive solution-focused mindset with commercial awareness
- Comfortable managing safety protocols audits and compliance requirements
- Ability to work cross-functionally and build strong stakeholder relationships
If youre ready to lead from the front inspire your team and make a real impact on service excellence apply now and be part of something big!
#LI-NT1
#LI-Onsite
#RMDFL
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Kanban
- Project / Program Management
- Agile
- Waterfall
- Project Leadership
- Application Development
- Project Management
- Scrum
- Microsoft Project
- SDLC
- Project Implementation
About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more
