Account Support
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Introduction
Working in a company with passion for sports and international colleagues; Your job has a lot of responsibilities and provides the opportunity to learn and grow and to develop your personal skills; The opportunity to have fun every day with a young team of passionate hard-working people just like you!We at Lazer are looking for an account support associate to join our team. This role requires you to provide support to your team as well as deal with the customers. Are you a team player with exceptional people skills. Are you the one who feels easy while multitasking with a proactive approach Are you the who is focused and persistent If this sounds like you then please do apply and send us your cv and motivation letter. We really are excited to hear from you!
The Challenge
Provide customers and colleagues with pricing product availability order and delivery information.
Be a link between customer & sales teams to maximize responsiveness share keyinformationand support sales goals.
Track the status of customer orders and alert responsiblepersonsshould there be a deviation from plans or a bottle neck.
Receive and process customer orders inquiries or complaints as the first line ofsupportthen escalating where necessary.
Coordinate andmaintainproper administration of order information in the relevant systems to ensure up to date information simple tracking early detection of potential issues and to enable forecasting.
Provide a program of periodic business reports including market trend data forecasting pricinganalysisand business performance
What are we looking for
A minimum of two years of experience in a similar role.
Great customer service skills.
Clear communicator with excellent written and verbal communication in Dutch & English language.
Maintainsaccuraterecords and is good at managing data.
Computer skills Microsoft office CRM & ERP systems.
We are looking for somewillingto work 24hrs. a week.
This role starts with the year contract till end of 31 Dec 2026.
What do we have to offer
Shimano and its subsidiaries offer a pleasant informal working environment with colleagues who work well together and are proud to work for Shimano. Next to good working conditions Shimano offers you the opportunity to work in a responsible and challenging position within a dynamic international and ambitious environment. Together we want to win therefore we have a strong focus on team achievement.
How to get in touch!
If you have any questions regarding this vacancy please get in touch with:
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- ABC Analysis
- Account Management
- Communication
- CRM
- Excel
- Salesforce
- PMP
- Customer Relationships
- Business Relationships
- Sales Goals
- Sales Process
- CPA
