Coordinator Service Optimisation Program

Are you looking for the right career and lifestyle move Do you want to make an impact on the future of the community you live in Heres your opportunity to kick a career goal while you enjoy an incredible lifestyle on the beautiful Barrington Coast.

The role

We are seeking an experienced Coordinator Service Optimisation Program to play a pivotal role in shaping how Council delivers services to its community. This influential position leads Councils approach to service reviews and optimisation ensuring services are efficient sustainable and responsive to community needs.

Reporting to the Manager Organisational Strategy & People you will drive the development and delivery of a corporate service review framework aligned with Integrated Planning and Reporting requirements. Working in close partnership with senior leaders and teams across the organisation you will lead high-impact projects guide meaningful change and support the successful implementation of service improvement initiatives.

Key Responsibilities

• Develop and implement a corporate framework for service reviews and service optimisation.

• Partner with Senior Management to prioritise services for review.

• Lead service review projects including analysis of service levels costs resourcing benchmarking and stakeholder needs.

• Identify and support the implementation of service optimisation opportunities.

• Deliver effective change management and communication initiatives.

• Manage staff and contribute to budget development and cost control.

• Ensure compliance with legislation and promote continuous improvement aligned with Council values.

What youll bring

You are a collaborative and analytical professional with experience in service reviews organisational improvement or change management. You will have demonstrated experience in the local government sector and building strong relationships in a dynamic environment.

What we offer

We are committed to the growth of our employees and have a range of benefits available to support wellbeing and career development.Click here to find out more.

Looking to relocate From housing and transport to community connections and personalised support - discover a range of local services designed to make your move to the MidCoast region easier. Learn more here.

Salary: Commencing salary circa $119000 p.a. plus superannuation.

A vehicle arrangement will be made with the successful candidate for this role. Council will provide you with a leaseback vehicle for an annual fee calculated as 20% of the gross purchase price. This is a fully maintained vehicle for both business and full private use with no additional expenses in normal use.

Location: This position will be based at our Administration Centre in Yalawanyi Ganya at 2 Biripi Way Taree. You may also be required to be based from other Council sites across the MidCoast Council region.

Tenure: Permanent Full Time.

Closing date:Sunday 11 January 2026 at 11.30 pm.

Want to know more

Pleasereview the position description inPDForWordformats

For questions relating to the position requirements please contact Colin Streeter who is the hiring manager for this role. Colin can be reached on (02)or at

For enquiries regarding the application process contact Corinne Matlawski who is the HR representative for this role. Corinne can be reached on (02)or at

How to apply:

• When responding to the questions below please include detailed and relevant examples of your skills and experience. Using the STAR method can help you prepare clear and concise responses using real-life examples. For more information regarding the STAR methodplease click on this link.
• Please avoid using AI to generate responses to answer the questions in your application.
• You have the option to save your application prior to submitting however please ensure you dont forget to submit your application before the closing date.
• Click the NEXT button at thebottom of the application form toattach your resume. We recommend using Pdf formatting where possible.
• Attaching a Cover Letter is not a requirement of the application process. However there is an optional field to attach a Cover Letter if you wish to do so.
• We will be in touch via email.

Our organisation

At MidCoast Council our people are our most important resource and we believe that we can only reach our full potential when you reach yours. This is the place for those who seek to play a role in the community and have an enthusiasm to learn and grow. Here you can make a real difference.

Our community is our customer and is at the centre of everything we do. We value support and empower our people to deliver positive results for our community.

Right now we are investing heavily in our organisation and our people. Our Administration Centre is a state-of-the-art facility designed to inspire innovation creativity and collaboration. The building has been named Yalawanyi Ganya which means sitting/meeting place in the Gathang language of the indigenous people across the MidCoast Region.

About the MidCoast Region

From lakes and estuaries to white sandy beaches to world heritage mountain wilderness the MidCoast region offers an attractive lifestyle for everyone. Our community is characterised by its welcoming attitude growing economy and natural beauty. These are the pillars of the quality of life we value.

Our commitment

At MidCoast Council we are committed to providing equal employment opportunities. Our aim is to provide all of our staff with an inclusive safe and healthy working environment. We never discriminate on the basis of race religion national origin gender identity or expression sexual orientation age or marital veteran or disability status. If you have a disability and need to request any adjustments to assist with the application process or to discuss workplace adjustments you may require please contact the HR representative.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.

We respectfully ask that recruitment agencies do not contact us at this stage.