Client Experience Host, Brio Aesthetics

Brio Medical

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profile Job Location:

Greenville, NC - USA

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

Full-time
Description

Job Title: Client Experience Host

Department: Aesthetics

Location: Bella Grove

Reports to: Manager Brio Aesthetics

Weekly Hours: Full-Time

Overview:

Seeking a warm hospitable and enthusiastic team member to own the Brio Aesthetics client experience. The ideal candidate carries himself or herself with confidence is determined to meet client needs by selling solutions through products and services and is passionate about creating a restful elevated and memorable environment for our clients.

Essential Functions:

  • Greets hosts and checks in clients with warmth and graciousness ensuring they feel welcomed feel cared for complete all necessary consent forms feel comfortable navigating the space etc.
  • Master product offerings in order to function as a sales associate to walk-in customers guiding and assisting them with product and makeup purchases
  • Checks out clients by taking payment and scheduling follow-up appointments
  • Answers phone and schedules appointments
  • Maintains cleanliness and organization of retail space by restocking shelves wiping down surfaces when needed etc.
  • Master scheduling software and maximize use of client tags client documentation scheduling alerts etc.
  • Manages inbox by responding to inquiries or calling within 24 hours of receipt
  • Performs additional tasks as assigned by manager.


Requirements

Qualifications:

  • High School Diploma or GED required.
  • Prior customer service experience preferred aesthetics industry experience a plus.
  • Sales experience a plus.
  • Comfortable with computer skills and typing.

Work environment and Physical Demands: Requires sitting standing and walking associated with a normal physician office environment. Person may be exposed to fumes airborne particles infectious diseases blood/bodily fluids and disease-bearing specimens.


Full-timeDescriptionJob Title: Client Experience HostDepartment: AestheticsLocation: Bella GroveReports to: Manager Brio AestheticsWeekly Hours: Full-TimeOverview:Seeking a warm hospitable and enthusiastic team member to own the Brio Aesthetics client experience. The ideal candidate carries himself ...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients