DME Inside Sales Specialist
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Job Location:
Rochester, NH - USA
Hourly Salary:
USD 18 - 23
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Locations: Gates and Brighton NY
Job Type: Full-Time/In Person
Starting Pay: $18.50-$20.50 per hour
Scheule: Monday-Friday (8:30am-5:00pm) 1-2 Saturdays/month (8:30am- 1:00pm)
About the Role
Were looking for reliable customer focused Retail Sales Associates to join our medical supply team in our Gates and Brighton locations. This position offers opportunities for growth within the department and movement within the company. Youll be responsible for providing exceptional service building relationships with our customers and using your product knowledge to meet their medical needs.
Key Responsibilities
- Greet and assist walk in customers in a courteous and timely manner.
- Provide product information and insurance coverage guidance in person and by phone.
- Use strong communication skills to serve as a trusted advisor to our customers.
- Maintain up to date knowledge on product features care and patient needs.
- Cross-sell and recommend additional items based on diagnosis and needs.
- Accurately enter customer data and documentation into systems.
- Handle payments (co-pays deductibles full amounts) per company procedures.
- Ensure HIPPA compliance and practice confidentiality and safety protocols.
- Help with daily restocking and participate in periodic inventory tasks.
What Youll Bring
Education & Certifications:
- High School Diploma or GED (required)
Experience and Skills:
- 1 years pf related experience preferred (advanced education may substitute)
- Strong computer skills
- Attention to detail and the ability to work independently
- Ability to multitask in a fast-paced environment
- Motivated dependable and team-oriented mindset
Language & Communication
- Excellent verbal and written communication skills
- Customer-first attitude and ability to resolve concerns effectively
Physical Requirements
- Frequent movement around the store to assist customers and restock shelves
- Ability to lift and/or move up to 50lbs occasionally
- Must be able to bend kneel crouch and use standard office equipment
Work Environment
- Low to moderate noise levels in the showroom
- Collaborative customer-facing work setting
- Muat handle occasional high-pressure or time-sensitive situations professionally
Benefits
- 401 (k) with company match
- Medical dental and disability insurance
- Paid time off (PTO)
Additional Details
- FLSA Status: Non-exempt
- Must be able to reliably commute or relocate to Rochester NY prior to start
Ready to join a supportive team in a growing company Apply today and make a difference in the lives of customers seeking essential medical supplies.
Must submit to a background check.
Required Experience:
IC
Key Skills
- Instrument
- Business Consultancy
- Cosmetology
- Elevator Maintenance
- AC Maintenance
- Marine Services
About Company
Westside Medical Supply provides durable medical equipment and medical supplies to consumers, hospitals, and medical professionals around Rochester, NY.
