Staff Universal Banker
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Some Careers Shine Brighter Than Others.
If youre looking for a career that will help you stand out join HSBC and fulfill your potential.
Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking Wealth Management Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We are currently seeking an ambitious individual to join this team in the role ofStaff Universal Banker.
Responsibilities:
- To provide excellent service through introducing appropriate bank services / products to customers queries.
- To perform other operational duties and work as support function.
- Offer a number of product promos and existing products directly to customers.
- Conducting HSBCs cross sell product to existing customers.
- Directs and informs the product digitally and provides technical guidance for accessing the system (digital).
- Implement administrative follow-up process on products approved by customers.
- Record and follow up any complaints submitted by the customer.
- Managing the operational risk in relation to activities and relationships with customers in accordance with prevailing rules and procedures.
Requirements:
- Indonesia Citizen only.
- Bachelor DegreeFresh graduates are welcome.
- Having experience as Admin Staff would be an advantage.
- Good communication skillProficiency in English and Computer Literate.
- Able to work under pressure.
Youll achieve more at HSBC
HSBC is committed to building a culture where all employees are valued respected and every opinion counts. We take pride in providing a workplace that fosters professional development flexible working and opportunities to grow within an inclusive and diverse environment. We want everyone to achieve their potential with equality regardless of gender ethnicity disability religion age or any other trait protected by applicable law. If you need any support or have any access requirements we encourage you to inform us through email at at the time of your application so that we can support you through your recruitment journey.
Required Experience:
Staff IC
Key Skills
- Sales Experience
- Presentation Skills
- Financial Services
- Customer Service
- Financial Acumen
- Fraud
- Math
- Military Experience
- Banking
- Upselling
- Cash Handling
- RMF
About Company
HSBC Holdings plc is a British multinational investment bank and financial services holding company. It was the 7th largest bank in the world by 2018, and the largest in Europe, with total assets of US$2.558 trillion.
