Senior Product Researcher

Belgrade - Serbia

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Department:

Engineering

Job Summary

Research & Insights (50-60%)

Lead qualitative research to improve activation and conversion across the trial-to-paid journey
Conduct customer interviews using JTBD methodology to understand motivations and adoption patterns
Develop actionable behavioral segments based on customer journeys and desired outcomes
Analyze conversion funnels and user cohorts in Amplitude to identify opportunities and friction points
Present insights to Product Marketing and leadership in decision-ready formats

PLG Campaign Execution (30-40%)

Execute and manage in-app campaigns for product communications (feature announcements onboarding flows beta invitations surveys etc.)
Handle campaign setup segmentation deployment and performance tracking
Write customer-facing copy that drives engagement and activation
Collaborate with PLG Manager and Product Marketing on messaging strategy and targeting
Monitor campaign performance and iterate based on data

Cross-Functional Collaboration

Partner with Product Marketing to validate messaging and positioning
Build continuous feedback loops that translate insights into prioritized opportunities
Support the wider Product team with messaging capacity as needed

Qualifications :

Youre a Great Fit If You:

5 years product/UX research experience in B2B SaaS with a track record of influencing product decisions
Confident calm and empathetic communication styles producing highly relevant insight from customer research across all our global regions
Hands-on experience with customer engagement platforms (Intercom Braze or similar)
Comfortable independently analyzing funnels and cohorts in Amplitude or similar analytics tools
Proficiency with JTBD framework and behavioral segmentation
Strong written communication skills for customer-facing content
Experience with conversion optimization onboarding research or PLG environments

Working Style:

Can operate independently to shape research practices and drive adoption across teams
Comfortable with scrappy iterative approaches over months-long studies
Use AI to scale research impact and automate analysis
Move quickly from insight to hypothesis to test to measurement
Comfortable having research findings challenged and debated

Additional Information :

Growing international business with 10000 subscribers
Regular performance-based compensation reviews
26 days paid time off
1 additional day off for your Birthday
Remote office assistance
Service years recognition financial reward

Remote Work :

Yes

Employment Type :

Full-time

Research & Insights (50-60%)Lead qualitative research to improve activation and conversion across the trial-to-paid journeyConduct customer interviews using JTBD methodology to understand motivations and adoption patternsDevelop actionable behavioral segments based on customer journeys and desired o...

Research & Insights (50-60%)

Lead qualitative research to improve activation and conversion across the trial-to-paid journey
Conduct customer interviews using JTBD methodology to understand motivations and adoption patterns
Develop actionable behavioral segments based on customer journeys and desired outcomes
Analyze conversion funnels and user cohorts in Amplitude to identify opportunities and friction points
Present insights to Product Marketing and leadership in decision-ready formats

PLG Campaign Execution (30-40%)

Execute and manage in-app campaigns for product communications (feature announcements onboarding flows beta invitations surveys etc.)
Handle campaign setup segmentation deployment and performance tracking
Write customer-facing copy that drives engagement and activation
Collaborate with PLG Manager and Product Marketing on messaging strategy and targeting
Monitor campaign performance and iterate based on data

Cross-Functional Collaboration

Partner with Product Marketing to validate messaging and positioning
Build continuous feedback loops that translate insights into prioritized opportunities
Support the wider Product team with messaging capacity as needed

Qualifications :

Youre a Great Fit If You:

5 years product/UX research experience in B2B SaaS with a track record of influencing product decisions
Confident calm and empathetic communication styles producing highly relevant insight from customer research across all our global regions
Hands-on experience with customer engagement platforms (Intercom Braze or similar)
Comfortable independently analyzing funnels and cohorts in Amplitude or similar analytics tools
Proficiency with JTBD framework and behavioral segmentation
Strong written communication skills for customer-facing content
Experience with conversion optimization onboarding research or PLG environments

Working Style:

Can operate independently to shape research practices and drive adoption across teams
Comfortable with scrappy iterative approaches over months-long studies
Use AI to scale research impact and automate analysis
Move quickly from insight to hypothesis to test to measurement
Comfortable having research findings challenged and debated

Additional Information :

Growing international business with 10000 subscribers
Regular performance-based compensation reviews
26 days paid time off
1 additional day off for your Birthday
Remote office assistance
Service years recognition financial reward

Remote Work :

Yes

Employment Type :

Full-time

Key Skills

Arm
Machine Learning
AI
C/C++
R
Clinical Trials
Experience Administering Injections
Research Experience
Research & Development
Assembly
Semantic Web
Vulnerability Research

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About Company

ApprovalMax Limited

ApprovalMax is award-winning B2B software used by businesses around the world to approve bills and expenses. It streamlines the approval process for decision-makers by replacing paper and email approvals with automated workflows. ApprovalMax integrates with platforms such as Xero, Qui ... View more

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