Senior Product Researcher
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Research & Insights (50-60%)
- Lead qualitative research to improve activation and conversion across the trial-to-paid journey
- Conduct customer interviews using JTBD methodology to understand motivations and adoption patterns
- Develop actionable behavioral segments based on customer journeys and desired outcomes
- Analyze conversion funnels and user cohorts in Amplitude to identify opportunities and friction points
- Present insights to Product Marketing and leadership in decision-ready formats
PLG Campaign Execution (30-40%)
- Execute and manage in-app campaigns for product communications (feature announcements onboarding flows beta invitations surveys etc.)
- Handle campaign setup segmentation deployment and performance tracking
- Write customer-facing copy that drives engagement and activation
- Collaborate with PLG Manager and Product Marketing on messaging strategy and targeting
- Monitor campaign performance and iterate based on data
Cross-Functional Collaboration
- Partner with Product Marketing to validate messaging and positioning
- Build continuous feedback loops that translate insights into prioritized opportunities
- Support the wider Product team with messaging capacity as needed
Qualifications :
Youre a Great Fit If You:
- 5 years product/UX research experience in B2B SaaS with a track record of influencing product decisions
- Confident calm and empathetic communication styles producing highly relevant insight from customer research across all our global regions
- Hands-on experience with customer engagement platforms (Intercom Braze or similar)
- Comfortable independently analyzing funnels and cohorts in Amplitude or similar analytics tools
- Proficiency with JTBD framework and behavioral segmentation
- Strong written communication skills for customer-facing content
- Experience with conversion optimization onboarding research or PLG environments
Working Style:
- Can operate independently to shape research practices and drive adoption across teams
- Comfortable with scrappy iterative approaches over months-long studies
- Use AI to scale research impact and automate analysis
- Move quickly from insight to hypothesis to test to measurement
- Comfortable having research findings challenged and debated
Additional Information :
- Growing international business with 10000 subscribers
- Regular performance-based compensation reviews
- 26 days paid time off
- 1 additional day off for your Birthday
- Remote office assistance
- Service years recognition financial reward
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Arm
- Machine Learning
- AI
- C/C++
- R
- Clinical Trials
- Experience Administering Injections
- Research Experience
- Research & Development
- Assembly
- Semantic Web
- Vulnerability Research
About Company
ApprovalMax is award-winning B2B software used by businesses around the world to approve bills and expenses. It streamlines the approval process for decision-makers by replacing paper and email approvals with automated workflows. ApprovalMax integrates with platforms such as Xero, Qui ... View more
