Trainer

Birkirkara - Malta

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Responsibilities;

Together with the Team Managers be the first point of contact for game presenters and new starters

Training new starters as well as carry out examinations for current Game Presenters

Provide feedback to trainees and Game Presenters and keep direct managers updated on the learning progress of their teams

Grade exams conduct progress reports monitor and review the progress of trainees and non-trainee Game Presenters

Drive newcomer results to meet Floor Management department KPI targets

Manage ongoing formal evaluation of employees during shift

Monitor performance of game presenters and improve the quality of our products

Foster a safe secure and comfortable work environment for Evolution Game Presenters

Ensure continuous communication flow with Game Presenters within the allocated teams and with other departments

Any ad-hoc duties may be required.

The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand.

Qualifications :

Degree level qualification/s in either Psychology Sociology Education Human Resources Social Sciences Business or a related field

Previous working experience in either Education Sales Coaching or Customer Service related field

Excellent command of English both verbal and written is mandatory

Leadership skills with the capacity to manage confidential information

Capable of working productively with a high level of tact diplomacy and flexibility

Fluent in one or more of the mentioned languages: Swedish Danish Finnish Norwegian German Italian Japanese and/or Korean would be considered an asset

Ability to work independently but also within a collaborative team environment

Proven track record in building and maintaining effective working relationships with a range of stakeholders

Proactive and keen to drive change with demonstrable capacity to operate in a rapidly changing environment

Goal-oriented with a proven track record of achieving results within agreed the timeframes and under time pressure

Product knowledge and industry experience required.

Additional Information :

We Offer...

A professional and fast growing environment
An opportunity for personal development within the world leading Live Casino provider
Competitive remuneration package
Health benefits

Remote Work :

Employment Type :

Full-time

Responsibilities; Together with the Team Managers be the first point of contact for game presenters and new starters Training new starters as well as carry out examinations for current Game Presenters Provide feedback to trainees and Game Presenters and keep direct managers updated on the learning p...