Senior Director, People Technology, AI and Analytics

At 2U we are all in on purpose. We are motivated by our mission to make learning limitless and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX a leading online learning platform 2U powers thousands of higher education offerings from free courses to full degrees. Together with our college university and corporate partners we are helping accelerate careers and transform lives.

What Were Looking For:

2U is seeking a forward-thinking People Analytics AI and People Technology leader to architect and execute a next-generation strategy for how we leverage data artificial intelligence and HR technology across the organization. This role leads the People Analytics & Technology team and serves as a strategic thought partner as part of the People Senior Leadership Team.

In this role you will drive the design and adoption of an integrated AI-enabled people technology ecosystem - maximizing the value of our platforms data and automation capabilities to improve the employee experience accelerate decision-making and unlock business performance. You will identify and scale opportunities for applying predictive analytics machine learning automation and advanced people insights to enhance core HR processes and outcomes including workforce planning talent acquisition DEI employee experience retention and organizational health.

You will develop a holistic roadmap for our people technology stack ensuring systems are optimized and future-ready. You will lead technology-driven transformation projects focused on user experience cost efficiency data governance and system cohesion while also serving as the strategic integration layer between the People Team 2U Tech and our HR technology vendors. This includes translating business needs into technical requirements aligning SLAs and outcomes and ensuring effective administration of contracts spend and vendor performance.

As the organizations subject matter expert for People Analytics AI and People Tech you will collaborate deeply with Finance Tech and People Team COEs to ensure leaders can access interpret and act on insights through scalable self-service tools dashboards and advanced analytics products. Your work will empower leadership with data-driven intelligence and predictive capabilities that inform strategic operational and talent-related decisions.

Responsibilities Include But Are Not Limited To:

People Technology Leadership

• Develop and maintain the HR technology strategy and roadmap ensuring systems architecture and integrations are modern scalable and aligned to business needs.
• Lead and oversee Workday configuration needed for major enterprise initiatives including Job Architecture Pay for Performance organizational restructuring and ongoing optimization work.
• Oversee the end-to-end migration of contract workers into Workday ensuring clean data architecture sound security design scalable reporting structures and a stable long-term operating model.
• Collaboratively assess current and future tech requirements across the People Team; maintain an external awareness of emerging HR tech trends and best practices implement opportunities to streamline to expand the HR technology landscape consolidate duplicative systems and identify gaps in the current tools
• Design and oversee cross-system automation to improve accuracy reduce manual work and streamline workflows across platforms such as Greenhouse Workday and Pyn.
• Manage the HRIS team and partner with cross-functional tech teams to optimize integrations execute the roadmap and deliver against cross-functional Workday needs
• Manage HR tech vendor relationships and ensure services SLAs and integrations meet business needs. Navigate technology contract renewal process working with procurement legal privacy and business stakeholders to effectively execute or eliminate technology contracts.

People Analytics & Insights Leadership

• Develop a people analytics strategy & roadmap including shift into predictive analytics innovation lab and an action-focused analytics function
• Quantify the success of people team initiatives and identify data-driven challenges that should be prioritized. Partner with key stakeholders to implement data-driven solutions.
• Oversee the team responsible for producing functional dashboards and delivering the employee listening strategy that support leadership data-driven decision-making.
• Deliver high-quality reporting and analytics covering talent acquisition attrition diversity employee experience and People Team operational metrics.
• Partner with People team leaders to support strategic workforce planning including scenario modeling and forecasting.
• Translate data into compelling narratives visualizations and insights that clearly articulate business implications - not just numerical outputs.
• Serve as a subject matter expert for the People Team on analytics and measurement strategy providing guidance mentorship and education across the function and serving on the company-wide Data council representing the people team
• Own the Snowflake enterprise data warehouse partnering with the data platform team to identify opportunities to add data sources optimize configuration and troubleshoot challenges.

HR Enablement & Cross-Functional Collaboration

• Serve on the People team Senior Leadership team crafting and executing the broader people team strategy and fostering team culture
• Manage Director HR Enablement who will drive alignment and collaboration across the People Team to ensure technology analytics and process improvements are understood adopted and fully activated.
• Oversee training documentation and knowledge-sharing forums to ensure HR and managers are equipped to leverage new tools insights and capabilities.
• Convene cross-functional groups to drive innovation and elevate the strategic value of data and technology within HR.
• Support Director HR Enablement with communication and change management efforts for major People Team initiatives ensuring clarity adoption and continuity.
• Serve as a trusted advisor to senior leaders on the intersection of technology analytics and people strategy - helping shape a more modern scalable HR operating model.

Artificial Intelligence & Automation Strategy

• Identify and implement a human-first AI philosophy for the people team
• Identify and evaluate opportunities to embed AI machine learning and automation into HR processes to reduce manual workload and improve quality and experience.
• Partner with HR leaders to implement AI-driven solutions including workflow automation predictive modeling conversational tools and intelligent content delivery.
• Ensure AI adoption aligns with governance responsible-use principles and data integrity requirements.
• Measure the impact of AI-enabled enhancements and refine strategies based on usage adoption and business outcomes.
• Foster a culture of experimentation innovation and continuous improvement across the People Team - encouraging new ideas and bold solutions.

Things That Should Be In Your Background:

• 5 years experience in building and leading high performance analytics organizations in the HR space with experience implementing core HCM and other point technology solutions.
• 10 years experience with data analytics tools Workday (or other HCM) and data visualization tools such as Tableau.
• Collaborative leadership skills to challenge the status quo and chart an effective technology strategy and roadmap
• Ability to gather and use data to inform decision-making and persuade others. Work effectively in an unstructured environment requiring new perspectives and creative approaches
• Enthusiastic about the opportunity to partner lead and build new things. Comfort with toggling between managing the day-to-day and envisioning/building the future.
• Desire to automate and deliver self-service tools and dashboards to allow for more sophisticated analyses complex problem solving and business value
• Strong problem-structuring and problem-solving ability
• Strong Excel and Google Sheets skills
• Proven ability to challenge and motivate a team to foster innovation in an atmosphere of mutual respect

Benefits & Culture

Our global employee base is a diverse collection of innovators dreamers and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose and that life at 2U should be fun and meaningful. If youre excited by the opportunity to provide millions of learners and counting with access to world-class higher education then join us and do work that makes a difference.

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time include:

• Medical dental and vision coverage
• Life insurance disability and 401(k) employer match
• Free snacks and drinks in-office
• Generous paid holidays and leave policies including unlimited PTO
• Additional time off benefits include: volunteer days parental leave and a company-wide winter break

The anticipated base salary range for this role is ($170000.00 - $200000.00) with potential bonus eligibility. Salary offers are made based on the candidates qualifications experience skills and education as they directly relate to the requirements of the position budget for the position and cost of labor in the market in which the candidate will be hired.

2U Diversity and Inclusion Statement

At 2U we are committed to building and sustaining a culture of belonging respect and inclusion. We are proud of the steps weve taken to bring together an employee base that embodies diverse walks of life ideas genders ages races cultures sexual orientations abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations please reach out to us at: .

About 2U

2U partners with the worlds top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the worlds leading colleges universities and companies 2U delivers thousands of online programs to millions of learners worldwide on edX its global learning platform. From executive education and professional credentialing to masters degree programs and free open courses 2U transforms how top institutions deliver workforce-aligned online education enabling professionals to advance without pausing their careers. Learn more at .

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position and are not intended to be construed as an exhaustive list of all responsibilities duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race creed color religion sex sexual orientation gender identity pregnancy national origin age marital status disability citizenship military or veterans status or any other classifications protected by applicable federal state or local laws. 2Us equal opportunity policy applies to all terms and conditions of employment including but not limited to recruiting hiring training promotion job benefits and pay.