Precision Parcel & Package Deliveriesis an equal opportunity employer committed to creating a diverse inclusive and accessible workplace. We welcome applications from women visible minorities Indigenous peoples persons with disabilities and all qualified individuals.
A workplace where you can learn grow and build your career
A culture that encourages new ideas and continuous improvement
Supportive leaders who provide guidance while giving you autonomy
A team-focused environment
A competitive total-rewards package including group benefits and a company-sponsored retirement savings plan
Support for professional memberships training and certifications
The Opportunity: This is your chance to join a team where your work truly makes an this role you will contribute directly to the success of our customers our operations and the Fastfrate Group as a whole. Youll work in a supportive environment that values collaboration problem-solving and continuous learning.
Role Summary: The Dispatcher plays a vital role at the heart of daily operations acting as the central link between drivers customers and internal teams. This role is responsible for coordinating monitoring and optimizing the movement of goods ensuring on-time performance compliance with procedures and seamless communication across all channels. A successful dispatcher is a strong communicator strategic thinker and calm problem-solverable to adapt quickly to changing conditions prioritize tasks and make real-time decisions that keep operations running smoothly.
Hours of Work: 2am to 10am Work Arrangement: On-Site Position Type: Non-Union Employment Status: Full-Time Compensation: $50000 - $58000 Work Location & Environment:85 Bessemer Rd Unit 4-6 London ON.Warehouse/distribution center environment.
Key Accountabilities: In this role you will:
Route Planning & Optimization: Assign and adjust routes to maximize efficiency reduce delays and ensure timely deliveries and pickups.
Driver Support & Coordination: Serve as the first point of contact for drivers providing directions instructions and support throughout the day.
Load Management: Schedule and track freight and package volumes balancing driver capacity with service expectations.
Issue Resolution: Respond promptly to unexpected events (traffic mechanical issues missed deliveries) finding solutions while maintaining service quality.
System & Compliance Monitoring: Use dispatching and logistics systems (e.g. TMS GPS tracking) to log activity monitor performance and ensure compliance with safety and company protocols.
Customer Communication: Coordinate with customer service and clients to relay status updates resolve concerns and maintain positive relationships.
Documentation & Reporting: Maintain accurate records of dispatch activity incidents driver logs and daily reports.
Performs other duties as required
Qualifications Were looking for someone who brings:
Education & Experience:
1-2 years operations/dispatch experience an asset
Knowledge of truckload dispatch an asset
ACE and Customs/border crossing experience an asset
AS400/ICC experience an asset
Skills & Attributes:
Strong organizational and time-management skills able to prioritize and manage multiple tasks efficiently
Excellent verbal and written communication skills clear concise and professional in all interactions
Proven ability to multitask in fast-paced high-pressure environments
Creative and effective problem-solving mindset able to think on your feet and adapt to challenges
Exceptional attention to detail accuracy is key in dispatch and compliance
Strong self-discipline initiative and ability to work independently dependable without constant supervision
Collaborative and team-oriented attitude works well with drivers colleagues and clients
Working knowledge of routing software GPS tracking systems and transportation management systems (TMS)
Understanding of DOT regulations and commitment to safety and compliance standards
How To Apply: If youre interested in joining our team please submit your application through our online career portal. We appreciate all applicants; however only those selected for an interview will be contacted.
Disclaimer: We use some technology-based tools which may include artificial intelligence (AI) to support application screening; however all hiring decisions include human review.
Required Experience:
Manager
Precision Parcel & Package Deliveriesis an equal opportunity employer committed to creating a diverse inclusive and accessible workplace. We welcome applications from women visible minorities Indigenous peoples persons with disabilities and all qualified individuals.If you require an accommodation a...
Precision Parcel & Package Deliveriesis an equal opportunity employer committed to creating a diverse inclusive and accessible workplace. We welcome applications from women visible minorities Indigenous peoples persons with disabilities and all qualified individuals.
A workplace where you can learn grow and build your career
A culture that encourages new ideas and continuous improvement
Supportive leaders who provide guidance while giving you autonomy
A team-focused environment
A competitive total-rewards package including group benefits and a company-sponsored retirement savings plan
Support for professional memberships training and certifications
The Opportunity: This is your chance to join a team where your work truly makes an this role you will contribute directly to the success of our customers our operations and the Fastfrate Group as a whole. Youll work in a supportive environment that values collaboration problem-solving and continuous learning.
Role Summary: The Dispatcher plays a vital role at the heart of daily operations acting as the central link between drivers customers and internal teams. This role is responsible for coordinating monitoring and optimizing the movement of goods ensuring on-time performance compliance with procedures and seamless communication across all channels. A successful dispatcher is a strong communicator strategic thinker and calm problem-solverable to adapt quickly to changing conditions prioritize tasks and make real-time decisions that keep operations running smoothly.
Hours of Work: 2am to 10am Work Arrangement: On-Site Position Type: Non-Union Employment Status: Full-Time Compensation: $50000 - $58000 Work Location & Environment:85 Bessemer Rd Unit 4-6 London ON.Warehouse/distribution center environment.
Key Accountabilities: In this role you will:
Route Planning & Optimization: Assign and adjust routes to maximize efficiency reduce delays and ensure timely deliveries and pickups.
Driver Support & Coordination: Serve as the first point of contact for drivers providing directions instructions and support throughout the day.
Load Management: Schedule and track freight and package volumes balancing driver capacity with service expectations.
Issue Resolution: Respond promptly to unexpected events (traffic mechanical issues missed deliveries) finding solutions while maintaining service quality.
System & Compliance Monitoring: Use dispatching and logistics systems (e.g. TMS GPS tracking) to log activity monitor performance and ensure compliance with safety and company protocols.
Customer Communication: Coordinate with customer service and clients to relay status updates resolve concerns and maintain positive relationships.
Documentation & Reporting: Maintain accurate records of dispatch activity incidents driver logs and daily reports.
Performs other duties as required
Qualifications Were looking for someone who brings:
Education & Experience:
1-2 years operations/dispatch experience an asset
Knowledge of truckload dispatch an asset
ACE and Customs/border crossing experience an asset
AS400/ICC experience an asset
Skills & Attributes:
Strong organizational and time-management skills able to prioritize and manage multiple tasks efficiently
Excellent verbal and written communication skills clear concise and professional in all interactions
Proven ability to multitask in fast-paced high-pressure environments
Creative and effective problem-solving mindset able to think on your feet and adapt to challenges
Exceptional attention to detail accuracy is key in dispatch and compliance
Strong self-discipline initiative and ability to work independently dependable without constant supervision
Collaborative and team-oriented attitude works well with drivers colleagues and clients
Working knowledge of routing software GPS tracking systems and transportation management systems (TMS)
Understanding of DOT regulations and commitment to safety and compliance standards
How To Apply: If youre interested in joining our team please submit your application through our online career portal. We appreciate all applicants; however only those selected for an interview will be contacted.
Disclaimer: We use some technology-based tools which may include artificial intelligence (AI) to support application screening; however all hiring decisions include human review.
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