Are you a Registered Nurse and looking for a meaningful job in Spain
Viking Travel Care receives inquiries from customers with travel insurance from anywhere in the world who have experienced an incident illness or accident while traveling.
We provide assistance in the Nordic languages and right now we are looking for Danish-speaking nurses to strengthen our daily medical case handling for our Danish customers.
Responsibilities
Answer calls and emails register and handle cases and coordinate assistance
Perform medical screening/triage and escalate complex cases to contact doctors
Communicate with patients relatives clinics and hospitals; obtain medical reports
Assess medical reports and journals decide on coverage and treatment needs
Provide medical advice to customers when relevant
Train and support Assistance Coordinators in medical issues
Qualifications
Holder of an EU-recognized nursing certification and license
Minimum 3 years clinical working experience as Registered Nurse
Fluent in Danish (written and spoken)
Proficient in English; Spanish is a plus
Working experience in the insurance or travel industry is an advantage
Experience from training and coaching colleagues is an advantage
A clean criminal record is a prerequisite
What can we offer the right candidate
We are committed to providing excellent training and support and we have developed a comprehensive onboarding program for this very purpose
A great working environment with a wealth of expertise and social events
New and stylish offices in the heart of Torrevieja and Fuengirola
Workplace
The position will be located at Viking Travel Care in Torrevieja or Fuengirola Spain
Working hours
Rotation shifts (day/evening). Other hours may be required at times as we are operating 24/7/365.
Start date
As soon as possible
Deadline
Please apply before 11th of January
Do you have any questions Please contact:
Karen By Taugbøl Medical Administration Manager
Are you the one were looking for
The right person for this position ideally has personal qualities such as being positive and this role you will often face various challenges and need to act quickly so its important to be solution-oriented. You are naturally curious and eager to learn. You are also goal-oriented and work in a structured manner. Its an advantage if you thrive in a fast-paced environment and are motivated by working in a dynamic setting.
The role requires a lot of collaboration where you support and help each other solve different cases but you must also be able to work independently and be relatively self-driven.
About Viking
Viking Assistance Group is a leading roadside and travel assistance company in the Nordics. Our new business area Viking Travel Care provides travel and medical assistance 24/7 365 days a year for travellers and employees stationed abroad worldwide.
Viking Assistance Group is a leading assistance operator within roadside assistance and insurance. Viking has offices in Oslo Stockholm Copenhagen Helsinki Tallinn and in two locations in Spain:Torrevieja and Fuengirola. We serve our customers through an extensive nationwide network o ... View more