Job Title* Project Manager
Work Location: Winston SalemNC27103 (Remote)
Contract duration (in months)* 6
Job Details:
Must Have Skills (Top 3 technical skills only) * Lead and manage the AMS team to deliver high-quality support services across multiple applications.
Serve as the primary point of contact for client stakeholders for all AMS-related activities.
Ensure adherence to SLAs KPIs and other contractual obligations.
Detailed Job Description: - Oversee the delivery and operations of application support services for an apparel CPG account. The
- ideal candidate will have a strong background in IT service management incidentproblemchange
- management and team leadership. Candidate will be responsible for ensuring SLA adherence
- continuous service improvement and client satisfaction.
Minimum years of experience*: >10 years
Top 3 responsibilities you would expect the Subcon to shoulder and execute*: 1. Manage incident problem change and release management processes.
2. Drive root cause analysis and implement preventive measures.
3. Monitor and report on service performance trends and improvement opportunities.
Job Title* Project Manager Work Location: Winston SalemNC27103 (Remote) Contract duration (in months)* 6 Job Details: Must Have Skills (Top 3 technical skills only) * Lead and manage the AMS team to deliver high-quality support services across multiple applications. Serve as the primary poi...
Job Title* Project Manager
Work Location: Winston SalemNC27103 (Remote)
Contract duration (in months)* 6
Job Details:
Must Have Skills (Top 3 technical skills only) * Lead and manage the AMS team to deliver high-quality support services across multiple applications.
Serve as the primary point of contact for client stakeholders for all AMS-related activities.
Ensure adherence to SLAs KPIs and other contractual obligations.
Detailed Job Description: - Oversee the delivery and operations of application support services for an apparel CPG account. The
- ideal candidate will have a strong background in IT service management incidentproblemchange
- management and team leadership. Candidate will be responsible for ensuring SLA adherence
- continuous service improvement and client satisfaction.
Minimum years of experience*: >10 years
Top 3 responsibilities you would expect the Subcon to shoulder and execute*: 1. Manage incident problem change and release management processes.
2. Drive root cause analysis and implement preventive measures.
3. Monitor and report on service performance trends and improvement opportunities.
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