Product Owner (Copilot) (Redeployment 21701)

• Suffolk County Council
• Address: Endeavour House 8 Russell Road Ipswich IP1 2BX - Hybrid working
• Salary: 48163 per annum (pro ratafor part time)
• Hours: 37 hours per week flexible working options available
• Contract: Fixed term or Secondment for 2 years (project/task)

This advert is open to current redeployment Suffolk County Council staff only

Innovation is at the heart of everything we do at Suffolk County Council. Were on a mission to reimagine public services for the 21st century and we need a creative driven Product Owner for Copilot to help make it happen.

If youre passionate about finding bold new solutions and making a real difference this is your opportunity to lead change.

As part of our innovative IT department youll develop and lead a brand-new Centre of Excellence team focused on delivering Copilot Studio AI Agents across the organisation. Youll also empower colleagues to build their own AI Agents using Microsoft tools driving digital transformation at every level.

Reimagine the possibilities.

Your role and responsibilities

This is a unique opportunity to combine your leadership skills and technology expertise to create a high-performing innovative team focused on Microsoft AI technologies. You will work closely with Microsoft and partner suppliers to deliver best-practice enterprise AI solutions and embed them across the organisation.

Key Responsibilities:

• Lead and Innovate Build and manage a dynamic team dedicated to delivering cutting-edge AI solutions.
• Collaborate Across the Organisation Partner with all directorates to design and implement enterprise AI Agents that transform business processes and drive innovation.
• Communicate and Share Knowledge Use your excellent communication skills to keep stakeholders informed and share insights within your team the IT department and across the organisation.
• Manage Delivery Pipeline Oversee a pipeline of work ensuring developments follow ITIL best practice and are supported by cost-efficient business cases to track benefits.
• Become the AI Expert Act as the organisational authority on Microsoft AI capabilities providing guidance and advice to stakeholders at all levels. You will keep abreast of the constantly changing technology solutions in this arena.

You will need

• Excellent technology leadership qualities.
• Customer service experience and ability to present ideas.
• Ability to understand complex and dependant requirements and turn them into workable solutions through strategic thinking.
• Willingness to learn and evolve quickly. Training will be provided so specific knowledge around the Microsoft AI tools is not mandatory.

You can view a full list of requirements in theJob and Person Profile (Word).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

The IT Service as part of the Corporate Services directorate supports colleagues across the organisation to get the most from their technology provision.

The Copilot Centre of Excellence will be based within the Corporate Services Product Team where it will be ideally placed to work alongside the Automation Centre of Excellence to influence and transform internal business productivity as well as developing external solutions for Customer experience.

The team is dedicated agile and implements solutions across the organisation many of which are accessible and used by all employees. This uniquely allows individuals within the team to have a wide influence and obvious impact on the way the organisation works.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.

For more information

Please contact Carol Mitson (she/her) for a casual conversation. You can reach her by calling or emailing .

If you want to apply for a secondment read the secondment policy first. Make sure you get permission from your current manager before submitting your application.

How to apply

Step 1 - Read the Job and Person Profile (JPP) (Word).

Step 2 - Click Apply Now to start your online application.

Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.

1. How have you managed complex technology projects and coordinated resources across internal teams external partners and vendors

2. Describe how you have used automation technologies or innovative solutions to create efficiencies within a process.

3. Can you give an example of when you have had to build a business case or proof of value to inform investment decisions

4. Describe a time when you led a cross-functional team to deliver a product vision. How did you inspire and motivate your team to achieve strategic goals

Please note:Without a supporting statement your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

Do you need any reasonable adjustments to help you to applyIf you are disabled and/or have additional support needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team ator.

You can find examples of possible adjustments on ourReasonable Adjustment pages. If youre invited to the next stage youll have another chance to request adjustments.

Closing date:11.30pm 29 December 2025.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid