At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
The Record to Report Department often abbreviated as R2R department provides financial services for more than 130 affiliates in the EMEA region. Our main areas covered are: General Ledger Accounting Management Accounting Fixed and Leased Asset Accounting Treasury and Accounts Receivable. The department is constantly expanding since our main goal is to perform end-to-end accounting activities in the near future.
The Opportunity:
As a Sales Order Processing Analyst you will execute the day-to-day activities according to the agreed service level and in compliance with the SOPs of the respective business sub-process propose process and system improvements and contribute continuously to the improvement of the performance of SSC. Your main daily job will be to process medication orders coming from pharmacies hospitals and wholesalers located in the UK.
Performing complete stringent and timely tasks while supporting daily affiliate operations.
Controlling validating and modifying customer orders in SAP and blocking orders as required by regional processes.
Identifying and resolving issues analyzing root causes to prevent recurrence and making decisions within defined criteria.
Collaborating with the local affiliates customer service team and ensuring precise administration.
Participating in stakeholder calls team meetings and workshops to maintain effective communication.
Proactively fostering team cooperation assisting colleagues and handling various cross-functional or cross-geographic tasks as business needs evolve.
Who you are:
University or College Education
1-2 years of related experience desirably in an SSC environment or experience in data entry
Good communication skills
Experience with SAP is an advantage
Proficiency in English
In exchange we provide you with:
Development opportunities: Roche is rich in learning resources. We provide constant development opportunities free language courses & training the possibility of international assignments internal position changes and the chance to shape your own career.
Excellent benefits: Competitive salary and cafeteria package annual bonus Private Medical Services Employee Assistance Program All You Can Move Sportpass coaching / mentoring opportunity buddy program team buildings holiday party.
Flexibility: We also support flexibility to help you find your balance. Home office is commonly available (typically 2 office days/week on average). We create the opportunity for freedom in working where your corporate and private life coexist in harmony.
A global inclusive community where we learn from each other. At Roche we cooperate debate make decisions celebrate successes and have fun as a team. Our leadership is very focused on people creating a strong inclusive culture so you always have the chance to share your opinion.
Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process: we are A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact. Roche is an Equal Opportunity Employer.
Lets build a healthier future together.
Required Experience:
IC
F. Hoffmann-La Roche AG is a Swiss multinational healthcare company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange. The company headquarters are located in Basel.