Performance & Compliance Process Analyst

South West Water

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profile Job Location:

Exeter - UK

profile Yearly Salary: £ 32000 - 38000
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

AtSouth West Waterwe believe that the strongest businesses are built on solid stable foundations - with a vision and a culture that gives them the freedom to change improve and innovate.
Were proud to be responsible for providing reliable efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030 but weve also partnered with Wildlife Trusts National Parks and local partners to help ensure a better future for generations to come.
So if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed #JustAddWater.

We currently have an opportunity for an Performance & Compliance Process Analyst to join our team based in Exeter. Joining us on a full-time permanent basis you will receive a competitive salary of 32000 - 38000 per annum plus excellent benefits.
The Performance & Compliance Process Analyst will play a key role in improving the quality consistency and efficiency of data and reporting within Wastewater Services. This role will support teams across the business to strengthen data governance streamline processes and ensure compliance with regulatory and internal standards.

What youll be doing:

    • Map and document processes for data andreporting outputs across wastewater services including storm and emergency overflows flow (FFT and DWF) treatment pollutions sewer flooding UV and blockages.
    • Ensure teams have the appropriate training documentation and tools to effectively follow and maintain processes.
    • Monitor and report on the effectiveness of existing processes identifying opportunities for improvement and efficiency.
    • Gather requirements for new data submissions and reports designing and implementing new processes tosupport these needs.
    • Maintain and update documentation within the MCERTS quality management system.
    • Coordinate data and reporting outputs such as Environmental Information Requests (EIRs) Annual Performance Reports (APR) and other regulatory returns.

What we are looking for:

    • Strong analytical and problem-solving skills with a keen eye for detail.
    • Experience in process mapping data governance or business process improvement.
    • Excellent communication and stakeholder managementskills with the ability to work collaboratively across multiple teams.
    • Understanding of wastewater operations environmental data or regulatory reporting (desirable).
    • Proficiency in data management tools and documentation systems.
    • Organised proactive and able to manage multiple priorities effectively.
32000 - 38000 a year
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. Were one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return we offer an excellent range of benefits including:

Generous holiday allowance plus bank holidays
A discretionary Bonus
Competitive Contributory Pension
Share-save Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work Scheme
Financial support services
And plenty more!
This is a unique opportunity tomake a tangible impact on data quality and operational efficiency within a critical public service. Closing Date: 9th January 2026

Be yourself we like it that way. Together we will build a culture of belonging where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care we value everyone we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.

Required Experience:

IC

AtSouth West Waterwe believe that the strongest businesses are built on solid stable foundations - with a vision and a culture that gives them the freedom to change improve and innovate. Were proud to be responsible for providing reliable efficient and high-quality drinking water and wastewater serv...
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About Company

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We're the water and wastewater service provider for around 1.8 million customers in Cornwall, Devon, parts of Somerset and Dorset and the Isles of Scilly.

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