People Business Partner Remote

At Paymentology were redefining whats possible in the payments space. As the first truly global issuer-processor we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale across more than 60 countries.

Our advanced multi-cloud platform delivers real-time data unmatched scalability and the flexibility of shared or dedicated processing instances. Its this global reach and commitment to innovation that sets us apart.

Were looking for a People Business Partner to act as a strategic advisor to senior leaders across multiple this role you will influence organisational design workforce planning performance management and complex people matters. Operating with a high degree of autonomy you will lead multi-functional initiatives that strengthen scalability compliance and organisational effectiveness in a global remote-first environment.

Strategic People Partnering

• Act as a trusted advisor to senior leaders across regions providing insight on organisational structure team effectiveness leadership behaviours and performance outcomes.
• Support leaders through restructures reorganisations entity expansion and role clarity initiatives ensuring alignment with business strategy and regulatory requirements.

Employee Relations & Leader Capability

• Independently manage or advise on mid-to-high complexity employee relations matters across multiple jurisdictions.
• Identify patterns and recurring themes recommending structural or behavioural interventions that improve long-term outcomes.
• Coach leaders and People Advisors to strengthen performance management capability and enable early effective intervention.

Workforce Planning & Organisational Effectiveness

• Lead or co-lead workforce planning activities including capability needs analysis succession risk assessment and headcount prioritisation in partnership with Talent Acquisition and Finance.
• Provide actionable insights into workforce composition talent gaps and organisational health to support informed decision-making.

People Process Optimisation & Systems Enablement

• Improve and standardise onboarding performance and employee lifecycle processes across entities to support scale and consistency.
• Partner with People Operations and HRIS teams to implement automation and scalable workflows that enhance efficiency and employee experience.
• Ensure people processes support compliance operational effectiveness and a positive employee experience.

Cross-Functional Leadership

• Lead cross-functional initiatives such as capability frameworks policy harmonisation talent indicators or organisational readiness programs.
• Provide subject-matter guidance to People Operations Talent Acquisition Finance and Legal on complex people-related matters.

At Paymentology its not just about building world-class payment technology its about building a company where people feel they belong and their work truly matters. Youll join a diverse global team committed to making a meaningful impact through what we do. Whether collaborating across time zones or contributing to initiatives that support local communities youll find purpose growth and flexibility in a supportive forward-thinking environment.

Requirements:

What it takes to succeed:

• 810 years of experience in People Business Partnering or advanced HR advisory roles ideally within multi-jurisdiction environments.
• You demonstrate strong judgement and credibility when influencing senior stakeholders across regions and leadership groups.
• You are comfortable operating in ambiguity and solving complex cross-functional problems without established playbooks.
• You bring deep expertise in organisational design restructures performance management and multi-jurisdiction employee relations.
• You apply an analytical mindset combining qualitative insight and workforce data to deliver practical strategic recommendations.
• You communicate with clarity and neutrality able to articulate complex people issues with precision and confidence.
• You have a proven track record of driving process improvement and systems enablement to support scale consistency and compliance.