Desktop Support Technician I
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global provider of managed services infrastructure solutions consulting and products. The Company offers end-to-end managed services technology and consulting to enable the digital workplace for enterprise midsize and small business since 1987 Client provides Managed Workplace Services including IT solutions and hardware and software resale integration and support services and has numerous partnerships within the technology space such as HP IBM Cisco Dell Apple Inc Jamf Pro AirWatch and Microsoft.
Position: Desktop Support Technician I
Location: Toronto ON
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Language: English
Job Description:
- The Desktop Support Technician I will support a laptop refresh initiative by imaging and deploying laptops to end users.
- The role involves direct interaction with customers to ensure devices are fully functional and ready for use.
Responsibilities:
- Image and deploy laptops to customers
- Schedule and coordinate customer appointments
- Provide remote access support to customers during deployment
- Confirm full functionality of deployed devices
- Ensure a smooth and professional customer experience throughout the process
Requirements:
- Basic experience with laptop imaging and deployment
- Familiarity with Windows-based systems
- Ability to work onsite in Toronto ON Downtown Area
- Strong communication skills in English
- Customer-focused and detail-oriented
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
