Event Manager | Full-Time | Federal Way Performing Arts and Event Center

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Event Manager is primarily responsible for overseeing all aspects of post-booking requirements for all events from the advance planning stages through the end of the event; hire train schedule and supervise all guest services staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.

This role pays an annual salary of $80169-$85000

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until March 20 2026.

The Federal Way Performing Arts and Event Center is a multipurpose venue designed to host theater music dance art and spoken-word performances. Adjoining event spaces can host more than 300 for gala seating or be transformed into settings ideal for conferences seminars meetings and weddings. Majestic mountain views are abundant from the PAECs perch above the city an enchanting backdrop for striking event photographs. The centers premier location in South King County just 20 minutes south of Sea-Tac Airport is ideal for business educational social charitable and private events.

• Oversee Event Management activities for all facility events
• Advance plan service and supervise all events
• Create and distribute detailed data sheets prior to every event
• Prepare and approve bi-weekly payroll for all event staff and security staff
• Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed
• Function as a liaison between users of the facility and the facility staff
• Recommend and evaluate required event staffing levels
• Coordinate communication between building staff and show staff during load in and load out
• Review emergency planning procedures with all event staff for each event
• Plan direct and evaluate the work of subordinates
• Provide leadership and guidance for event personnel
• Maintain equipment (radios metal detection wands etc.) for all event/security staff
• Make hospitality arrangements as needed
• Assist in the preparation of building to meet the requirements of upcoming events/shows
• Assist with the completion of pre-show event financial estimates
• Assist with the completion of post-show event settlements and invoices
• Advise lessees on services available from independent contractors for events
• Recruit train and supervise event & security staff
• Create work schedules for event & security staff delegate assignments and review performance/results
• Communicate with municipal officials including police fire and medical services event staff and public to ensure security of patrons and events run smoothly
• Communicate clearly and concisely in the English language both orally and in writing
• Establish and maintain effective working relationships with lessees/clients co-workers part-time staff contractors patrons/public and municipal officials
• Work a flexible schedule including long nights early mornings weekends & holidays as needed
• Complete all duties with a customer service focus through teamwork & dedication to the OVG Fundamental Values
• Serve as Manager on Duty as scheduled
• Other duties and responsibilities as assigned

• Three to Five (3-5) years of increasingly responsible experience in event management in a stadium arena convention center or public assembly facility setting
• Bachelors degree from an accredited college/university with major coursework in facility management hospitality management business or related field
• Strong oral and written communication skills
• Strong computer skills in Microsoft Office applications word processing and Internet
• Possession of or ability to obtain a valid drivers license
• Knowledge of operational characteristics of events
• Ability to identify the needs of users of the facility
• Knowledge of crowd management and control techniques
• Knowledge of customer service practices
• Knowledge of principles of supervision scheduling and training employees
• Demonstrated familiarity with facility use contracts
• Knowledge of fire and public safety regulations
• Knowledge of A/V equipment and electronic systems in public assembly facilities
• Experience with budget preparation and control
• Familiarity with terminology used in entertainment/convention/public assembly settings
• Experience with various diagramming programs is preferred but not required

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.