Were a physician-led patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary multispecialty and urgent care providers serve millions of patients in traditional practices patients homes and virtually through VillageMD and our operating companies Village Medical Village Medical at Home Summit Health CityMD and Starling Physicians.
When you join our team you become part of a compassionate community of people who work hard every day to make health care better for are innovating value-based care and leveraging integrated applications population insights and staffing expertise to ensure all patients have access to high-quality connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @ @ @ @ @ @ or @.
Home Location: 4543 Post Oak Place Houston TX 77027
ThePatient Reception Specialistis responsible forproviding patient support and communication andfacilitatingan exceptional patient experience to build and reinforce satisfaction and trust and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment the Patient Reception Specialist informs patients of relevant andinformation for their visit and provides clear communication around the services they are scheduled to receive.
How You Will Get Things Done:
Obtain copies of insurance cards drivers licenses authorizations referrals and other required appointment documentation and appropriately save them in practice EMR
Perform demographic and insurance validation and inform patients of privacy policies and procedures
Keep the reception and patient waiting areas clean and organized
Other duties as assigned
How You Will Build Trust:
Greet all patients and visitors in a professional and welcoming manner
Effectively communicateunexpected schedule delays to patients andassistwith patient comfort should delays arise
How You Will Innovate:
Collect patient co-payments reconciliation charges and outstanding balances upon Check-In as well assubmittingbatches daily
Schedule patient appointments/follow-up appointments per established policies and procedures
Experience to Drive Change:
Adept in medical terminology and insurance practices
Proficient in the use of computer programs and applications including Outlook applications and practice EMR systems
Competent in basic arithmetic to make calculations balance and reconcile figures and make changes accurately
Knowledgeable of CPT and ICD-10 coding
Current BLS certification for healthcare providers preferred
High School Diploma/Equivalency
Experience in primary care family practice internal medicine urgent care or ER preferred
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMDs benefit platform includes Medical Dental Life Disability Vision FSA coverages and a 401k savings plan.
Our Companyprovides equal employment opportunities (EEO) to all employees and applicants for employment without regard to and does not discriminate on the basis of race color religion creed gender/sex sexual orientation gender identity and expression (including transgender status) national origin ancestry citizenship status age disability genetic information marital status pregnancy military status veteran status or any other characteristic protected by applicable federal state and local laws.
OurCompanycares about the safety of our employees and Companydoes not use chat rooms for job searches or Companywill never request personal information via informal chat platforms or unsecure Companywill never ask for money or an exchange of money banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at selectOur Companylocations during regular business hours only. For information on job scams visit file a complaint at Experience:
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Summit Health has more than 2,500 providers, 12,000 employees, and over 340 locations in New Jersey, New York, Connecticut, Pennsylvania, and Central Oregon. Determine your health needs and choose the provider that best fits your needs.