Manager, Information Technology

Why join CMHA Peel Dufferin

Support your community. Advance your career. Fulfill your purpose.

Joiningthe Canadian Mental Health Association Peel Dufferin Branch means youll be part of something meaningful. For starters were honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions were committed to increasing awareness and addressing the stigma surrounding mental health. Thats why weve made it a priority to create a diverse organization that represents the communities we serve and the people we help.

What We Offer

As a community-based agency were dedicated to the mental physical and social health of everyone including our team members. Thats why were proud to offer a total rewards package that helps our team members balance their professional and home life. Youll also be empowered to keep learning new skills and reaching your goals from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits we offer our team members some unique perks that really stand out:

• 4 weeks accrued vacation
• Up to 18 paid sick days accrued per year plus 2 flexible days each year
• HOOPP Pension Plan
• Ongoing professional development plus $250 annual funding for continuing education and certifications
• $350 annual allowance to invest in achieving your personal wellness goals
• Participation in organizational pay for performance incentive program

We are looking for a Manager Information Technology to join our team!

Reporting to the Associate Director Information Technology Services the Manager Information Technology provides operational leadership for the planning development implementation and support of information technology systems and services. This role ensures the secure efficient and compliant operation of IT infrastructure and applications that support clinical administrative and operational functions across CMHA Peel Dufferin.

Status: Permanent full-time 37.5 hours per week (flexibility to support after hours including evening and weekends requests is required). Note this posting is for an active vacancy
Salary: $90419.82-$106376.25 annually. (Candidate qualifications will be considered when determining the starting salary)
Location: This position is generally based out of our 314-7700 Hurontario Brampton office. Although we operate within a hybrid workplace model staff are required to have on-site presence as per organizational/departmental needs (minimum 2 days per week).

What You Will Do:

• Work with the Associate Director in the development of the IT strategic plan including identifying and recommending information technology and information management business requirements and enhancements
• Manage the infrastructure systems services policies and processes to meet the information technology and information management needs of the CMHA Peel Dufferin Branch including IT and voice/telecommunications set up maintenance technical support and problem resolution; systems security and disaster recovery; and IT procedures and documentation
• Develop and maintain the IT risk management and security plan standards procedures and guidelines to ensure systems security and confidentiality of information systems and client data and uninterrupted operation of computer-based application systems in accordance with organizational policies and relevant legislation
• Lead the implementation of modern technologies including cloud platforms (e.g. Microsoft Azure) collaboration tools (e.g. Microsoft 365 Teams) emerging technologies (e.g. Artificial Intelligence) and secure remote access solutions.
• Develop and maintain IT security procedures and risk management plans to ensure compliance with PHIPA and other relevant legislation and applicable security frameworks.
• Oversee the operation maintenance and security of IT infrastructure including networks servers endpoints and telecommunications systems
• Lead the IT support team in providing responsive technical support and issue resolution
• Champion a culture of continuous improvement by identifying opportunities to streamline IT operations enhance service delivery and optimize resource utilization
• Support the development of operational budgets by identifying financial and human resource requirements to support delivery of IT services and monitors assigned budget and expenditures in accordance with organizational financial policies.

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities.

What You Need to Join Our Team:

• Completion of post-secondary education in Information Technology Computer Science or other relevant discipline
• Certifications such as ITIL Microsoft Certified (Azure/M365) PMP CCNA or security certifications are assets
• A minimum of 5 years of progressive IT experience
• Minimum of 3 years of recentformal or informal IT management leadership experience including supervising a staff and day to day operations
• Experience in the implementation and support of Microsofts cloud-based infrastructure IAM systems MS365 tools LAN/WAN infrastructure and telecommunication systems
• Experience in technical writing for documentation such as IT policies and procedures and disaster recovery plans is an asset
• Experience in healthcare IT environments and familiarity with clinical systems and PHIPA compliance
• Hands-on experience with Microsoft Azure configuration and administration and network administration
• Strong knowledge of process automation using tools such as Power Apps Power Automate or equivalent platforms.
• Strong interpersonal skills with proven ability to approach listen build trust and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.
• Openness to operate from an anti-racist anti-oppressive 2SLGBTQ affirming and intersectional framework.
• Willingness to learn and apply practical understanding of different elements of diversity such as gender identity/expression race/cultural background religion sexual orientation disability immigration and precarious status family status etc.
• Fluency in a second language including ASL (American Sign Language) is considered an asset.
• Valid Canadian drivers license and access to an insured automobile in good repair
• A satisfactory Vulnerable Sector Screening (Police Check) report

Deadline to Apply: Monday December 29th 2025 at 5:00 PM

At the Canadian Mental Health Association Peel Dufferin Branch we provide a wide array of community services resources and care for people with mental your role youll not only assist people who are struggling youll help them return to good health and reintegrate into the everything we do we work together to make the world a better place one person at a time.

Apply Now and EMPOWER your career!

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages genders cultures and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized including but not limited to First Nations Inuit Métis and Urban Indigenous (FNIMUI) populations ethno-racial communities people with disabilities *2SLGBTQIA communities women and gender diverse people low-income communities and all equity-deserving groups.

*2SLGBTQIA (Two-Spirit Lesbian Gay Bisexual Trans Queer Intersex Asexual and a range of gender and sexual diversity categories not listed).

Accessibility Statement

When contacted by CMHA Peel Dufferin for a career opportunity please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback please email us at

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidates experience skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.

Required Experience:

Manager