Sr. Devops Engineer

Senior DevOps Engineer

at Intelex Technologies

Job Description

Role Overview

We are looking for a Senior DevOps with deep expertise in building and operating large-scale distributed cloud-native systems. This role requires strong engineering fundamentals deep knowledge of AWS and Azure and extensive hands-on experience implementing CI/CD automation observability frameworks container orchestration infrastructure-as-code and platform tooling.

You will design build and maintain the core infrastructure and developer platforms powering mission-critical services. You will work closely with engineering SRE security and architecture teams to drive operational excellence improve deployment velocity and ensure our systems are reliable observable secure and resilient.

This role is ideal for engineers who are passionate about automation high-scale cloud architectures robust release engineering and building internal platforms that enable thousands of deployments a day with zero downtime.

Key Responsibilities

Platform Engineering

• Design build and evolve internal developer platforms (IDP) paved paths and self-service capabilities enabling efficient and secure service delivery.
• Build abstractions and tooling that reduce cognitive load and accelerate engineering teams.
• Implement golden pipelines environment provisioning automation and standard deployment patterns.

CI/CD Engineering

• Architect and maintain enterprise-grade CI/CD pipelines using GitHub Actions Jenkins and Octopus Deploy.
• Implement secure scalable and reproducible build and release workflows with automated testing policy enforcement and progressive delivery.
• Troubleshoot complex CI/CD issues including agent failures deployment rollbacks runtime environment conflicts secrets and artifact management.

Cloud Infrastructure

• Architect and operate cloud infrastructure on AWS and Azure with production-grade reliability security and scalability.
• Deep hands-on experience with core AWS services:
  • Compute & Networking: EC2 ECS EKS Lambda VPC ALB
  • Storage & Data: S3 RDS (Postgres/MySQL/SQL Server) CodeArtifact
  • Security & Identity: IAM roles/policies Secrets Manager Certificate Manager
  • Operations: CloudFront Route 53 Systems Manager EC2 Image Builder
• Optimize cloud cost performance resiliency and availability.

Containerization & Orchestration

• Design deploy and operate containerized workloads using Docker ECS EKS and Kubernetes.
• Implement service mesh autoscaling strategies rollout policies (blue/green canary) and multi-AZ resilience patterns.

Infrastructure as Code

• Build version and maintain infrastructure using Terraform (modular design remote state workspaces pipelines).
• Enforce IaC best practices through policy-as-code automated testing and drift detection.

Observability & Monitoring

• Implement end-to-end observability: metrics logs traces and SLO dashboards.
• Manage and optimize monitoring platforms such as New Relic or similar infrastructure/APM tools.
• Define alerting strategy and operational playbooks; integrate with PagerDuty for on-call rotations.

Automation & Scripting

• Develop tooling automation and orchestration using
  • PowerShell
  • YAML-based automation pipelines
  • C# (for custom tooling build tasks or integration scripts)

Operations & Reliability

• Support production workloads across Windows and Linux ecosystems including IIS-hosted services.
• Drive operational readiness reviews performance tuning root cause analysis and continuous improvement.
• Participate in and improve on-call processes with a focus on reducing MTTR and increasing system resilience.

Disaster Recovery Business Continuity

• Design and validate DR strategies backup/restore workflows failover automation and chaos testing scenarios.
• Ensure multi-region readiness RPO/RTO adherence and recovery orchestration.

Process & Collaboration

• Work with JIRA and ServiceNow for sprint planning incident management and change control.
• Partner with security development data and SRE teams to align on architecture compliance and operational goals.

Required Technical Skills

• Deep hands-on experience with AWS and Azure cloud operations & architecture.
• Strong expertise with CI/CD pipelines: GitHub Actions Jenkins Octopus Deploy.
• Proficiency in Terraform infrastructure modularization and environment provisioning.
• Strong containerization knowledge: Docker ECS EKS Kubernetes.
• Monitoring & APM expertise: New Relic or equivalent (Datadog AppDynamics etc.).
• Proficient scripting in PowerShell YAML pipelines and C# for automation.
• Experience with operational tooling: PagerDuty JIRA ServiceNow.
• Hands-on experience managing Windows & Linux systems including IIS-hosted applications.
• Database familiarity: MS SQL Server Oracle PostgreSQL RDS.
• Strong understanding of identity access secrets certificates and platform security.

Preferred Experience

• Experience operating systems at scale (tens of thousands of nodes large clusters).
• Exposure to GitOps workflows.
• Familiarity with service mesh distributed tracing and A/B testing platforms.
• Strong knowledge of networking: DNS TLS load balancing WAF CDN tuning.
• Previous involvement in DR automation chaos engineering and reliability programs (SRE-style).
• Experience modernizing legacy workloads to containers/serverless patterns.

Minimum Qualifications

• 5 years in DevOps SRE Platform Engineering Cloud Engineering or similar.
• Demonstrated experience running production systems with 24/7 availability requirements.
• Strong problem-solving abilities and ownership mindset.

COMPANY OVERVIEW

With more than 1300 clients and 1.6 million users Intelex Technologies ULC is a global leader in environmental health safety and quality (EHSQ) management software. Since 1992 its scalable web-based platform and applications have helped clients across all industries improve business performance mitigate organization-wide risk and ensure sustained compliance with internationally accepted standards (e.g. ISO 9001 ISO 14001 ISO 45001 and OHSAS 18001) and regulatory requirements. Intelex is one of North Americas fastest-growing tech companies who has recently been recognized as a Great Place to Work for over 7 years Best Workplace in Technology Best Workplace for Millennials and Canadian HR Team for fewer than 500 employees and has been recipient of Waterstones Most Admired Corporate Cultures award and Deloittes Best Managed Companies award. For more information visit or see what our employees are saying by following our #ProudIntelexian.