Delivery and Returns Administrator
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Job Summary
Role Overview
As part of our Supply Chain team youll help keep deliveries and finances on track working with internal teams and a range of ASOS global carriers. This is an exciting and challenging role youll need to be highly organised with an eye for numbers and confident with Excel. The main elements of the role will be financial data capturing invoice processing reporting and working with our delivery partners to drive improving delivery solutions. Youll provide support with creating and maintaining trackers and files to ensure that costs are quickly recovered and the relevant teams have all the right information to make data-led decisions. This is a great opportunity to work with a range of cross-functional teams across ASOS providing critical support and reporting that helps the team deliver for our customers.
You will...
- Record latest parcel delivery status and work with global carriers closely to investigate where parcels have been reported as Lost in Transit.
- Collate the information needed to create a rolling 12-month holistic view of Lost In Transit claims by carrier by week.
- Work closely with Delivery Solutions and Finance to reconcile credits/payments for claims & check the weekly cost variance analysis report.
- Ensure that queries (from carriers and other internal teams) are responded to in good time.
- Track supplier weekly invoices ensuring they are received in a timely manner and that the data matches what we expect.
- Investigate data discrepancies and resolve queries.
- Record invoices in financial accounting system & raise purchase orders.
- Maintain master files and rate cards.
- Work with the wider team on cost saving initiatives and support with basic reporting and analysis.
We believe being together in person helps us move faster connect more deeply and achieve more as a team. Thats why our approach to working together includes spending at least 3 days a week in the office. Its a rhythm that speeds up decision-making helps ASOSers learn from each other more quickly and builds the kind of culture where people can grow create and succeed.
Qualifications :
Wed love to meet someone who
- Can thrive in an environment that is fast paced and always changing and evolving.
- Has strong financial acumen and an interest in financial reporting
- Has excellent Excel skills (VLOOKUPs SUMIFs PIVOTs are essential)
- Is confident in making decisions.
- Has the capability to meet fixed weekly deadlines.
- Has confident communication skills can work to deadlines and is always striving for continuous improvement.
- Has the ability to communicate with colleagues at all levels throughout the business.
- Has a methodical accurate and extremely organised approach with a keen eye for detail.
Additional Information :
BeneFITS
- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave an extra celebration day for a special moment
- Private medical care scheme
- Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role.
Why take our word for it Search #InsideASOS on our socials to see what life at ASOS is like.
Please note: while you will be working in our supply chain team and will learn a lot about the exciting world of ecommerce and worldwide deliveries; this role is primarily finance oriented so we welcome application from those who have a genuine interest in financial reporting and enjoy working with numbers.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Forklift
- Customer Service
- Organizational skills
- Basic Math
- Dealership Experience
- Laundry
- SyteLine
- Warehouse Experience
- Dispatching
- Personal Injury Law
- Translation
- Project Coordination
About Company
Were ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, youre free to be your true self without judgement, and channel your creativity into a pla ... View more
