Branch Care Coordinator

Location:

Independent Respiratory Services (IRS) is a BC operated full service respiratory company. We have been providing sleep apnea and home oxygen therapy to British Columbians since 1996.
We are committed to providing outstanding respiratory therapy timely reporting of results and ongoing client care.

How will you CONTRIBUTE and GROW

• Provides helpful friendly service to customers by providing general information and directing telephone and walk-in inquiries to appropriate staff members.

• Assist with sales and maintenance of respiratory products services and inventory for the branch.

• Provides information/literature to prospective clients.

• Creates walk-in appointments for therapeutics and books follow-up appointments for the branch.

• Provides assistance and answers questions for clients regarding funding programs and insurance requirements.

• Assists healthcare professionals with the completion of necessary administrative functions and documentations.

• Assists in the management of equipment - including warranty maintenance and repair for internal assets as well as customer owned medical devices and other products.

Are you a MATCH

• College Certificate/Diploma or Equivalent

• 1-2 years of experience in a Call Center or in Office Administration

• Computer literate in Microsoft Office and Google Suite with strong data entry skills.

• Able to work flexible hours and provide service to our customers for extended hours.

Here is why you should join

• Competitive total rewards: Salary bonus flex benefits & pension plan

• Growth opportunities: Upward mobility career progression and tuition reimbursement

• Work/life integration: From standard hours to personal time off

• Inclusive workplace: Bring your whole self to work as you learn and grow

• Meaningful work: Do work that matters

• Global collaboration: Collaborate near and far by being part of a global leader

• Culture of safety: We weave safety and wellness into all that we do

Additional Information

Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

Individual compensation packages are based on various factors unique to each candidate including skill set experience qualification and other job-related reasons. This job grade falls within a salary band starting at the minimum of $45000 with opportunity for advancement.

Disclaimer: Please note that the job titles listed on this job posting may differ from those used in our internal job descriptions/position titles. While the titles may vary the roles and responsibilities remain consistent.

Our Differences make our Performance

At Air Liquide we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.