Technology Support Lead Data Visualization & Advanced Analytics

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Join our dynamic team to innovate and refine technology operations impacting the core of our business services.

As a Technology Support Lead in Enablement and Transformation team which is aligned to Infrastructure Platforms division you will play a leadership role in ensuring the operational stability availability and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firms systems will be key and set you up for success as you navigate tasks related to identifying troubleshooting and resolving issues to ensure a seamless user experience.

Job responsibilities

Lead the design development and deployment of enterprise-level dashboards and advanced analytics solutions leveraging large and complex datasets to deliver actionable insights that inform strategic business decisions.
Serve as a trusted advisor to stakeholders proactively identifying opportunities to leverage data visualization and analytics for business performance measurement operational efficiency and risk mitigation.
Oversee and optimize data workflows ensuring robust data governance quality and integrity across all analytics initiatives.
Champion the adoption and integration of advanced visualization tools and platforms(Tableau Sigma Databricks Dashboards and emerging technologies) evaluating new solutions and driving continuous improvement.
Manage and prioritize multiple high-impact projects simultaneously providing strategic oversight resource allocation and risk management to ensure timely and successful delivery.
Foster a culture of collaboration knowledge sharing and continuous learningacross diverse geographically dispersed teams
Communicate complex analytical concepts and insights to senior audiences leveraging storytelling and visualization to drive understanding and influence decision-making.
Continuously identify and implement process improvements and innovative solutions driving operational excellence and business value.

Required qualifications capabilities and skills

5 years of experience or equivalent expertise troubleshooting resolving and maintaining information technology services
Relevant experiencein data visualization advanced analytics or related fields with a proven track record of leadership in large-scale complex environments.
Demonstrated expertise in Tableau/Sigma (5 years) and ETL tools (3 years)with deep knowledge of data management systems governance and best practices.
Advanced proficiency in MS Excel SQL and scripting languages (Python R)with experience architecting and optimizing data pipelines and analytical workflows.
Strong Understanding of Agile processes and tools (e.g. JIRA) and data architecture and flows
Extensive experience managing large databases complex data structures and advanced data transformation and validation methods.
Exceptional strategic thinking problem-solving and critical analysis skillswith the ability to navigate ambiguity and drive results in fast-paced dynamic environments.
Proven ability to communicate and present complex analytical concepts to senior leadership and non-technical audiences.
Demonstrated commitment to diversity opportunity and inclusionwith experience building and leading high-performing inclusive teams.
Experience operating in Agile environmentswith strong project management and stakeholder engagement skills.

Preferred qualifications capabilities and skills

Working knowledge in one or more general purpose programming languages and/or automation scripting
Practical experience with public cloud

DescriptionJoin our dynamic team to innovate and refine technology operations impacting the core of our business services.As a Technology Support Lead in Enablement and Transformation team which is aligned to Infrastructure Platforms division you will play a leadership role in ensuring the operation...

Description

Join our dynamic team to innovate and refine technology operations impacting the core of our business services.

Job responsibilities

Lead the design development and deployment of enterprise-level dashboards and advanced analytics solutions leveraging large and complex datasets to deliver actionable insights that inform strategic business decisions.
Serve as a trusted advisor to stakeholders proactively identifying opportunities to leverage data visualization and analytics for business performance measurement operational efficiency and risk mitigation.
Oversee and optimize data workflows ensuring robust data governance quality and integrity across all analytics initiatives.
Champion the adoption and integration of advanced visualization tools and platforms(Tableau Sigma Databricks Dashboards and emerging technologies) evaluating new solutions and driving continuous improvement.
Manage and prioritize multiple high-impact projects simultaneously providing strategic oversight resource allocation and risk management to ensure timely and successful delivery.
Foster a culture of collaboration knowledge sharing and continuous learningacross diverse geographically dispersed teams
Communicate complex analytical concepts and insights to senior audiences leveraging storytelling and visualization to drive understanding and influence decision-making.
Continuously identify and implement process improvements and innovative solutions driving operational excellence and business value.

Required qualifications capabilities and skills

5 years of experience or equivalent expertise troubleshooting resolving and maintaining information technology services
Relevant experiencein data visualization advanced analytics or related fields with a proven track record of leadership in large-scale complex environments.
Demonstrated expertise in Tableau/Sigma (5 years) and ETL tools (3 years)with deep knowledge of data management systems governance and best practices.
Advanced proficiency in MS Excel SQL and scripting languages (Python R)with experience architecting and optimizing data pipelines and analytical workflows.
Strong Understanding of Agile processes and tools (e.g. JIRA) and data architecture and flows
Extensive experience managing large databases complex data structures and advanced data transformation and validation methods.
Exceptional strategic thinking problem-solving and critical analysis skillswith the ability to navigate ambiguity and drive results in fast-paced dynamic environments.
Proven ability to communicate and present complex analytical concepts to senior leadership and non-technical audiences.
Demonstrated commitment to diversity opportunity and inclusionwith experience building and leading high-performing inclusive teams.
Experience operating in Agile environmentswith strong project management and stakeholder engagement skills.

Preferred qualifications capabilities and skills

Working knowledge in one or more general purpose programming languages and/or automation scripting
Practical experience with public cloud

Key Skills

Computer Science
SQL
Active Directory
Customer Service
Incident Management
Access Points
OS
Asset Management
Linux
VPN
User Accounts
Desktop
Backup
Technical Support
Application Support

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About Company

JPMorganChase

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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