Rathbones provides individual investment and wealth management services for private clients charities trustees and professional partners. We have been trusted for generations to manage and preserve our clients wealth.
Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UKs most responsible wealth manager.
We see it as our responsibility to invest for everyones tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients make a wider contribution to society and create a lasting legacy. Thinking acting and investing responsibly.
Job Title: Sales Support Specialist Private Clients
Department: Distribution
Location: London
Contract Type: Permanent
Reporting to: Sales Support Manager
The Role
To work as part of the sales support team providing proactive support and sales enablement to the Private Client channel. The candidate will work closely with the key stakeholders of Rathbones including the business directors marketing operations and compliance teams to help achieve the sales targets and business objectives.
Outcomes of the Role
Work with the Private Client Business Development Directors to support the execution and review of the sales and distribution strategy
Provide reactive and proactive sales intelligence reports and MI in support of sales activity and pipeline management including management of the CRM (Salesforce)
Oversee the organisation of client events and sales meetings to ensure Business Development Directors are maximising time with clients
If required and as directed proactively follow-up sales activities
Work with key stakeholders to oversee/produce client reporting and collateral requirements including client presentation material
Act as the initial escalation point for client service and operational queries utilising internal stakeholder teams for query resolution
Maintain a high level of product knowledge and relevant market insight
Ensure service is timely output is of a high quality and risks and issues are mitigated through our service model
Work with the Proposal team to oversee new business proposals and due diligence requests
Identify and undertake research on given topics such as adviser data and competitor analysis
Provide support and expert assistance with systems and processes including Salesforce and Seismic.
Knowledge Skills and Experience
Understanding of the products and services Rathbones provide
Strong time management and prioritisation skills.
Ability to develop & maintain positive working relationships
Strong communicator
Systems competence demonstrates competence in using company systems including Salesforce.
Solid understanding of the regulatory environment in which we operate
Understanding of the competitive environment in which we operate
Experience working in a similar role in Financial Services/the wealth management industry
Relevant industry qualification
Life at Rathbones
We aim to become an employer of choice for the wealth management sector to achieve this we are working hard to build a diverse equal and inclusive workplace that motivates develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones we provide meaningful work opportunities and a voice to all.
We are committed to building a team that is made up of diverse skills experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values those that are passionate about client service operate with the highest levels of integrity and have a strong results focus.
Were a Level 1 Disability Confident employer under the UK Government scheme. This means weve signed up to a set of commitments around how we recruit retain and develop people with disabilities. Find out more about the Government Scheme online. If you require adjustments to apply for a role at Rathbones please contact us via to let us know what adjustments you may need.
Required Experience:
IC
Rathbones is a leading provider of individual wealth management, asset management and related services to private clients, charities, trustees and professional partners.