DELJIS Operations Manager
Share
Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Summary Statement
Essential Functions
Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class specifications are descriptive and not restrictive incumbents can complete job duties of similar kind not specifically listed here.
- Provides supervision of technical experts that deliver support to system users of all complex system applications of DELJIS including but not limited to the Law Enforcement Investigative Support Suite (LEISS) which encompasses Complaint Reporting Warrant Reporting e-Warning and e-Crash; the Criminal Justice Information System (CJIS); and web portal applications including e-Ticket Criminal History Case Management AG Intake Scheduling amongst others.
- Ensures employee performance is maximized to provide efficient and effective operations that align with agency goals and priorities through the implementation of new/revised policies and procedures.
- Provides adequate and related training for new hires and current staff to ensure maximum performance standards and assists in determining adequate staffing levels.
- Conducts meetings with staff and users to discuss work in progress anticipated needs and problems.
- Reviews and prioritizes user requests to determine capability and feasibility of changes with the existing operating system and if changes need to be accomplished through enhancement of the systems current information or through additional development.
- Prioritizes and submits requested system enhancements/changes from users to Engineering Team for necessary review and programming changes.
- Tests complex computer programs to ensure conformance to user needs and requirements when technical issues arise.
- Informs DELJIS users and staff of system operations problems changes corrections and enhancements.
- Prepares reports upon request for system information and data. Maintains records regarding system operation problems.
- Coordinates all Freedom of Information Act requests and responses.
- Supervises merit non-merit and contractual staff. The elements of supervision include planning assigning reviewing evaluating training recommending hire/fire and discipline.
Job Requirements
JOB REQUIREMENTS for DELJIS Operations Manager
Applicants must have education training and/or experience demonstrating competence in each of the following areas:
- Three years experience in interacting with criminal justice organizations including law enforcement courts correction parole boards community groups or local governments.
- Six months experience instaff supervision which includes planning assigning reviewing and evaluating the work of others.
- Six months experience indeveloping and implementing policies and procedures in support of agency mission and objectives.
- Knowledge of maintaining a criminal justice information system which includes communicating system operation problems participating in the development of changes corrections enhancements new features and determining the feasibility of such.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
Criminal background check:A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.Benefits
To learn more about the comprehensive benefit package please visit our website at Process
The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.
Once you have submitted your application on-line all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling or by visiting . You may also call or email for additional applicant services support.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
The official website of the State of Delaware. Find information about state government, programs, and services. The First State is located in the Northeast U.S.
