Customer Service Representative
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Job Location:
Encinitas, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Customer Service Representative at Bing Surfboards
Job Responsibilities:
- Respond to customer inquiries via phone email and in-person about surf-related products and services
- Provide product information pricing and availability to customers
- Process customer orders returns and exchanges efficiently and accurately
- Resolve customer complaints and issues in a professional and timely manner
- Assist customers with product recommendations and sizing guidance
- Maintain a high level of product knowledge to provide outstanding service
Essential Qualifications:
- Excellent communication skills both verbal and written
- Strong customer service orientation with a friendly and helpful attitude
- Ability to multi-task and prioritize in a fast-paced environment
- computer skills and proficiency in using customer service software
- High school diploma or equivalent
Desired Experience:
- 1-2 years of experience in a customer service role
- Experience working in a retail or surf-related environment is a plus
Salary & Benefits:
- Salary Range: $30000 - $40000 per year
- Currency: USD
- Full-time position with potential for growth within the company
- Employee discounts on surfboards accessories and apparel
- Health insurance benefits and paid time off
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
