Head of Business Applications

Collinson is the global privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 2200 global colleagues.

We are looking for a Head of Global Business Applications to join our Global Business Systems team. This is a senior influential role with responsibility for the performance development and future direction of our core business applications landscape.

You will lead a talented global team supporting key systems including Microsoft Dynamics 365 F&O Workday (being implemented from early 2026) and Modern Workplace applications ensuring they are reliable secure and continually improving. The role plays a key part in completing the remaining phases of our Dynamics 365 programme and transitioning to a sustainable in-house support model.

This position offers the opportunity to work collaboratively across finance HR IT and the wider business shaping how technology enables people to do their best work.

What youll be doing

In this role you will:

• Lead and develop our Global Business Applications team supporting users across multiple international locations

• Oversee the stability integrity and performance of core finance and HR systems including Dynamics 365 Workday (future) and associated applications

• Partner with external vendors while building internal capability and reducing reliance on third-party support

• Drive system enhancements upgrades and continuous improvement initiatives

• Identify opportunities to streamline processes such as Purchase to Pay and Order to Cash including exploring the use of AI and automation

• Ensure strong governance controls and compliance including support for internal and external audits

• Act as a trusted approachable point of contact for senior stakeholders particularly within Group Finance

• Contribute to the Global Business Systems roadmap and support delivery of strategic projects

You are likely to have:

• A qualification in Accounting Finance or a related discipline

• Strong experience working with finance and HR applications (e.g. Dynamics 365 Workday or similar)

• Experience leading and developing teams across different locations

• A collaborative leadership style with the ability to support guide and empower others

• Strong analytical and problem-solving skills with a practical and thoughtful approach

• Confidence communicating with both technical and non-technical stakeholders

• Experience working in complex high-volume or fast-paced environments

• A strong understanding of controls governance and system integrity

What Collinson Offers:

We are committed to creating an inclusive workplace where everyone feels valued and supported. We welcome applications from women people from under-represented backgrounds and individuals with diverse experiences. Flexible working arrangements and reasonable adjustments throughout the recruitment process are available.

• Flexible and hybrid working options

• Generous parental leave and family-friendly policies

• Career development mentorship and training

• A supportive inclusive culture with employee resource groups and diversity initiatives.

We recognise that people dont always meet every requirement listed. If this role excites you and you meet most of the criteria we encourage you to apply.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example - she/her/hers he/him/his they/them/theirs etc).

If you need any extra support throughout the interview process then please email us at