Insurance Receptionist
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Job Location:
Lexington, KY - USA
Hourly Salary:
$ 15 - 17
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Top 100 Agency for 2025
Best Agencies to Work for in 2024 by the Insurance Journal
Big I Best Practices Agency in 2023
Annual bonus eligibility
No weekends required - great work/life balance
3 weeks of Paid Time Off
8 Paid Company Holidays
The primary duties of the Insurance Representative are to:
Answer incoming phone calls for all offices via Genesys and take messages or redirect as needed for further assistance.
Welcome office visitors and maintain active visitor log.
Sort and distribute incoming mail including scanning to Account Managers and/or attaching in Epic as needed and prepare outgoing mail for USPS/FedEx pick-up.
Route incoming faxes emails and open Activities in Epic to the appropriate Associate.
Act as the office contact for supply ordering through Workday building and equipment maintenance conference room availability etc.
Create and maintain an active Associate directory.
Support Account Manager administrative needs by assembling proposals pulling reports and policy documents from carrier websites issuing Auto ID cards running MVRs and other related tasks.
Use Activities in Epic to manage outstanding Account Manager/Producer requests.
Be familiar with Agency policies and procedures.
Perform other clerical and job-related duties as required.
Other duties as assigned.
Minimum Qualifications
Required Schedule: Monday through Friday 7:45am to 4:45pm EST.
High school diploma or equivalent; Associates degree preferred.
2-4 years of customer service experience in a professional office environment preferred.
Obtain Property & Casualty insurance license within one year of employment with the agency.
A superior customer service attitude and approach to business.
MS office suite skills (Word Outlook).
Ability to maintain client confidentiality and be cognizant of time sensitive activities and situations.
Reliable and present during scheduled business hours.
To the qualified candidate we offer:
A competitive hourly rate of $15.00 to $17.00/hour depending on experience.
Full time Associatesare offered a comprehensive benefits package that includes:
- Medical Dental and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2 weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5250 per year
- And MORE! Check out our Benefits Pagefor more information
ACA is an equal opportunity employer and complies with all applicable federal state and local employment practices laws. At ACA we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACAs policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACAs operating needs and applicant qualifications including but not limited to experience skills ability availability cooperation and job performance.
Job Category:
Admin - ClericalRequired Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
GIG Car Share was a one-way car sharing service operated by AAA in the SF Bay Area and Seattle.
