Travel Coordinator Lead

About Maddox:

We are the nations leading provider of electrical transformers to the commercial and industrial market. We have primary locations in South Carolina Washington State Texas Idaho and Ohio. Maddox has been recognized by Inc. Magazine as one of the largest fastest-growing companies in America.

Maddox was founded on Christian values and we are passionate about investing in the people processes and culture that have made this a great place to work.

Discover more at: or Maddox You:

You will be an integrated part of a small capable team owning the end-to-end travel experience for our employees and their families. This role sits at the intersection of logistics communication and problem-solving. Your job is to make travel worksmoothly efficiently and without dramawhether that means booking a routine commercial flight or coordinating a multi-day company retreat.

Reactively you will handle bookings changes disruptions and urgent travel needs including after-hours and weekend support when plans go sideways. Youll be expected to think clearly under pressure communicate calmly and resolve problems quickly using modern travel platforms and direct relationships with corporate travel partners.

Proactively you will manage travel systems onboard new employees to our travel platforms maintain clean invoicing and receipts and continually look for ways to improve workflows SOPs and the overall employee travel experience. This is not an administrative paper-pushing role. Its a lead position for someone who enjoys owning systems tightening processes and making things run better over time.

More about You:

• Organized detail-oriented and efficient with the ability to stay flexible when plans change
• Clear and confident communicator both written and verbal even in fast-moving or last-minute situations
• Comfortable juggling multiple trips platforms and stakeholders at the same time without dropping details
• Software-savvy and quick to learn new tools and systems
• Experience with travel platforms such as Perk Airplane Manager Uber for Business Airbnb or similar tools is a plus but not required
• Prefers modern digital workflows over manual or paper-based systems
• Strong problem-solver who resolves issues independently and escalates only when necessary
• Calm and steady presence during travel disruptions or high-stress situations
• Team-oriented with a genuine interest in making travel and work easier for others

Basics

• Full-time. The schedule is generally 7:00 AM - 4:00 PM.
• On call for urgent travel needs.
• Drug-free workplace.

Comprehensive Full-Time Benefits including:

• 3 Weeks Paid Time Off (PTO) (and an additional week for managers and an additional week after 5 years).
• Health & Wellness: Can be taken as traditional insurance or as cash in lieu of benefits. Benefit amounts vary based on age family status and eligibility but as an example in most circumstances an employee with a spouse and 3 kids would be eligible for $19200 / year or more.
• Paid paternity/maternity leave
• 401k with 100% match up to 8% of wages.
• Paid holidays marriage and family gifts to celebrate significant life events and other reimbursements and voluntary benefits and coverages (such as Vision Dental Short Term Disability Additional Life Insurance Accident etc) as eligible.

Experience & Education:

We value experience and competence whether that comes from years in travel coordination operations executive support or a related field. We are also open to training the right person who shows strong judgment initiative and attention to detail. What matters most is your ability to manage complexity communicate well and continuously improve how things are done.

Pay: Starting $62k - $73k (wages and bonus) plus a comprehensive full-time benefits package that averages more than an additional $20k/year per employee (individual amounts vary on age family size and other factors).

Pro Tip: We get a LOT of applicants so if you want to stand out write a few sentences telling us what stood out to you and why you think youd thrive in this particular opportunity.