Custodial Supervisor

Job Summary:

The Custodial Supervisor is responsible for all hiring training onboarding and supervision of custodial staff and for assisting the execution of ongoing operations of the Hall of Fame Village.

The objective of this full-time role is to work in collaboration with the Director of Facilities & Maintenance to ensure facilities are in a condition of operating excellence and assume responsibility for custodial inventory control. The ideal person for the job will be a proactive problem solver with exceptional communication skills and meticulous attention to detail.

Essential Job Functions/Responsibilities:

- Provide superior guest service to visitors guests clients vendors and staff.

- Oversee and schedule third party cleaning vendors as needed across campus.

- Oversee and schedule trash dumpster hauls across campus.

- Create oversee and enforce daily weekly monthly and yearly cleaning tasks/lists for all campus assets.

- Respond as needed to incidents accidents injuries and altercations.

- Maintain daily record of Material Safety Data Sheets for products used.

- Respond in a timely manner to all calls texts inquiries and emails.

- Supervision of Custodial Staff assuming day-to-day responsibilities for personnel related matters that include but are not limited to:

Assists during interview process onboards and trains new hires.

Complete annual performance reviews for all supervised staff.

Provide continuous feedback supervision and coaching to all supervised staff.

Formal discipline supervised staff in conjunction with Director of Facilities & Attractions and Human Resources.

Create and maintain custodial schedules for all of campus create staffing assignments and monitor/enforce attendance.

Approve time clocks and make adjustments as needed.

Respond in a timely manner to calls texts inquiries and emails.

Strictly enforce uniform protocol.

- Responsible for custodial inventory control across HOFV campus.

Regularly check stock of all cleaning supplies at all assets.

Replace when appropriate.

Order supplies as needed.

Maintain inventory records per asset.

- Perform a variety of cleaning activities such as sanitizing sweeping mopping dusting and polishing as needed.

- Ensure all offices and common spaces are kept clean neat and sanitary by frequently examining all facilities to ensure standards and expectations are met at all times.

- Notify supervisor of any damages deficits and disturbances.

- Adhere strictly to rules regarding health and safety and be aware of any company-related practices.

- All other duties as assigned.

HOURLY / NON-EXEMPT POSITION

Required Knowledge Skills & Desired Qualifications:

- Minimum of High School Diploma or GED.

- Previous supervisory experience required.

- Proven experience as Housekeeper or Custodian preferred.

- Must have experience with chemical SDS large cleaning equipment and third party vendors.

- Ability to work with little supervision and maintain a high level of performance.

- Ability to work a flexible schedule (nights weekends & holidays as necessary).

- Must be guest oriented.

- Ability to work quickly without compromising quality.

- Effective time-management skills as well as the ability to prioritize multi-task and coordinate multiple projects at once.

- Ability to work independently and as a flexible team player willing to do what it takes to get the duties completed in a dynamic small-office environment; adaptable and enjoys a challenge.

- Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality.

- Experience in working with city police fire safety outside contractors desired.

- Knowledge of various events set-up such as football soccer concerts and other special events desired.

- Must be available to work in Canton Ohio.

Physical Requirements:

- The ability to lift to 40-50 pounds regularly.

- The ability to move safely over uneven terrain steps construction zones or in confined spaces.

- The ability to see and respond to dangerous or hazardous situations.

- The ability to work in various Ohio weather conditions inside and outside.

- The ability to safely climb ladders while carrying 10 pounds.

- The ability to sit stand squat and walk for periods of time as required for the position.

- Must be able to hear see and speak.

- Ability to comprehend instructions and retain information.

- Must have manual dexterity necessary to complete all job duties.

- The ability to stand and walk for long periods of time.

Core Competencies:

- Vision and Strategic Thinking: Addresses issues preemptively thinks strategically and anticipates needs and priorities.

- Entrepreneurship: Champions innovation and encourages new ideas. Builds momentum to get things done by communicating clearly and consistently. Acts decisively. Helps others to successfully manage organizational change. Recognizes successes and informed risk-taking.

- Integrity: Is ethical and honest in all dealings. Keeps confidences and is highly responsible in managing strictly confidential information. Treats others fairly and equitably. Delivers what is promised. Is respected by others.

- Accountability for Results: Sets goals and high standards to accomplish these goals. Follows through on all commitments. Has a sense of direction and keeps focused but knows when to be flexible and adapts accordingly. Maintains a positive attitude despite stress frustration and ambiguity; recovers quickly from disappointments and setbacks. Questions how things were done in order to develop ways to do things more efficiently. Encourages diverse thought and welcomes contributions.

- Relationship Management/Collaboration: Builds maintains and values positive relationships inside and outside the organization. Allocates effort to understanding and meeting needs of customers and targeted prospects and community leaders. Assists others in accomplishing their goals. Communicates effectively and speaks and writes clearly. Listens and values contributions of others.

- Learning Agility: Learns technology new systems and processes to improve job proficiency. Inspires and encourages others to learn and grow in their careers.

- Coaching and Development: Encourages and inspires others development and growth while also working to improve themselves. Conveys high expectations both of themselves and for others. Regularly provides helpful guidance and advice and appreciates the opportunity to grow when receiving the same.

- Execution: Ability to take plans and successfully execute against them.

ABOUT HALL OF FAME RESORT & ENTERTAINMENT COMPANY

Hall of Fame Resort & Entertainment Company (NASDAQ: HOFV HOFVW) is a resort and entertainment company leveraging the power and popularity of professional football and its legendary players in partnership with the Pro Football Hall of Fame. Headquartered in Canton Ohio the Company has three business divisions. Hall of Fame Village Media creates engaging original content across a variety of mediums. Gold Summit Gaming centers around developing immersive eSports fantasy sports and sports betting experiences. Hall of Fame Village is a 100-acre multi-use sports entertainment and media destination centered around the Pro Football Hall of Fames campus. Additional information on the Company can be found at .

ABOUT HALL OF FAME VILLAGE

Hall of Fame Village is a multi-use sports entertainment and media destination centered around the Pro Football Hall of Fames campus in Canton Ohio. The Village features over 100 acres of immersive experiences to dine shop and be entertained and includes 8 different venues. Tom Benson Hall of Fame Stadium is a world-class 23000 seat sports and entertainment stadium with luxury suites rooftop cabanas and other premium spaces for private corporate and special events. ForeverLawn Sports Complex is home to a wide array of tournaments with its seven turfed multipurpose fields with tournament quality lighting and hospitality ticketing and coaching/classroom/medical building. Center for Performance is the largest inflatable domed facility in the country and provides year-round capacity for events of all kinds. Constellation Center for Excellence is a 75000-square-foot mixed-use facility for sports-centric research and programming office and retail space. Fan Engagement Zone is an 82000-square-foot sports and entertainment-themed retail promenade. Play Action Plaza comprises 3.5 acres of green space adjacent to the Fan Engagement Zone that includes amusement rides an outdoor amphitheater bar area with patio space for food trucks a walking path and the largest man-made water feature in Ohio. Currently under construction are a 144000 sq. ft. football-themed waterpark and a seven-story 130000 sq. ft Hilton Tapestry Hotel. Phase III is currently in planning stages. For more information visit .

Hall of Fame Resort & Entertainment Company and its subsidiaries are equal opportunity employers.